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  1. nucks26's Avatar
    For some reason why I try to set up voice match I get an endless "please wait." Any suggestions?
    Attached Thumbnails Voice Match Setup Does Not Work-11034.jpg  
    12-01-2017 08:51 AM
  2. can3gxw's Avatar
    Try clearing your "Google Home" app's cache? Maybe something's stuck or corrupted...
    12-01-2017 08:54 AM
  3. nucks26's Avatar
    Try clearing your "Google Home" app's cache? Maybe something's stuck or corrupted...
    Still nothing.
    12-01-2017 09:58 AM
  4. Golfdriver97's Avatar
    Might be an error on Google's side. Give it a couple hours and try again?
    12-01-2017 10:42 AM
  5. Shadow_804's Avatar
    Having the same issue, I've uninstalled, FDR, cleared data cache but still freezes up every time. Any solution yet.
    12-07-2017 11:44 PM
  6. Darren Dutton's Avatar
    Having the same issue, I've uninstalled, FDR, cleared data cache but still freezes up every time. Any solution yet.
    Same issue here..can't find a solution.
    PradeepZA likes this.
    12-08-2017 01:15 PM
  7. PradeepZA's Avatar
    Exactly the same issue, I am from South Africa. I wonder if certain regions are not activated yet for voice match?
    12-12-2017 12:25 PM
  8. Trolltinder's Avatar
    Had the exact same issue here - SGS8 with Google Beta app - uninstalled the updates in the Google app, went to the Google Home app and setup the voice match on my Google Home Mini and all is good. Re-installed the updates to Google app and we're off!
    12-15-2017 01:59 PM
  9. Pat1825's Avatar
    Mine is also experiencing a problem .

    When trying to setup voice match, the screen is stuck on the first task

    Say :OK Google"
    12-16-2017 02:43 PM
  10. AlanPrachar's Avatar
    I have a Moto X 2nd Generation phone and recently purchased the Goggle Mini. I installed the Google Home app on my phone and was able to train the mini to recognize my voice. So far so good. Then I installed the Google Mini app on my wife's phone and trained it to recognize her voice. Perfect! Except after that when I asked the mini to setup an appointment on my calendar it told me "I cannot recognize you're voice so I cannot do that". I have tried for two days to get it to recognize my voice but it just keeps asking me to say "hey Google" and nothing happens. So far I restarted my phone, restarted the mini, uninstalled the app on my phone, reinstalled the app and nothing works.
    12-17-2017 11:32 AM
  11. MexterD's Avatar
    I have the same issue. Over here I can't even get the option to setup several accounts on my mini in the Google home app.

    Please help. How do I get this to work ?
    12-27-2017 04:28 PM
  12. dave singh4's Avatar
    I have the same issue. Over here I can't even get the option to setup several accounts on my mini in the Google home app.

    Please help. How do I get this to work ?
    I'm having the same issue must be in Google side
    12-28-2017 06:40 PM
  13. dave singh4's Avatar
    I'm having the same issue must be in Google side
    Scratch that just retrained my home system and it worked
    Attached Thumbnails Voice Match Setup Does Not Work-screenshot_20171228-194338.jpg  
    12-28-2017 06:45 PM
  14. Middlegut's Avatar
    I'm having this same issue. Can't get past the Say ok Google task. It just keeps spinning and spinning. Using Samsung tablet Galaxy Tab A SM-T350. Anyone ever find and answer?
    03-22-2018 06:21 PM
  15. luke_vanderkooij's Avatar
    For some reason why I try to set up voice match I get an endless "please wait." Any suggestions?
    I had the same problem... I fixed it by disabling the google app and then re-enabling it.
    04-28-2018 08:19 PM
  16. Alloca Von Schneider's Avatar
    Endless please wait for me too. Anyone found a solution?

    This is not cool @Google not cool at all.
    08-15-2018 06:27 PM
  17. zshelhamer's Avatar
    I found a workaround:
    1. Disable the Google app
    2. Re-Enable the Google app (but don't update)
    3. Launch the Google app and say 'Ok Google' to start setup
    4. Complete voice setup
    5. Update the Google app
    6. Launch the updated version and say 'Ok Google' to verify
    08-23-2018 06:15 PM
  18. visualfart's Avatar
    Had the exact same issue here - SGS8 with Google Beta app - uninstalled the updates in the Google app, went to the Google Home app and setup the voice match on my Google Home Mini and all is good. Re-installed the updates to Google app and we're off!

    This worked like a charm for me on Oneplus 5 and Google Home Mini! Thanks a lot!
    1. Open appstore
    2. Search for google app
    3. Uninstall(it'll uninstall all updates)
    4. Go back to Google Home app, it'll setup in a breeze.
    5. Go back to app store and update google app
    12-12-2018 10:03 AM

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