When the Galaxy Nexus price dropped to $349 back in June I jumped on the chance to own a pure Google device. I love my Nexus. It?s been a great phone for me. Yes, I knew the Nexus 4 was on its way out but I thought it would be $700. In October my wife?s starting having problems with her phone so I went and got her a Galaxy Nexus as well. Again, I knew the 4 was on its way soon, but with those specs it had to be a premium price. Now that I've learned the cost on the latest, and arguably the best tech phone to date is the same price I paid less then 20 days ago I feel a little cheated. I contacted Google who basically said I feel your pain but it?s been past 15 days, so we can?t help you. With the current competition in the market I think it?s a poor choice for Google not to have some sort of exchange/ trade in program for adopters of the Galaxy Nexus within the last 90 days. I have Google TV, the G1, the G2, two Gnexus and a Vibrant. I have bought lots of movies, and apps off the play store. My plan was to buy several Nexus 7?s as Christmas presents and get a 10 for my self. With customer service like this it makes think twice about those purchases.
Anyway, what do you think? Please fill out this survey and let me know how you feel. Maybe I?m just crazy, or maybe I?m expecting to much from Google. I think there is far to much competition out their for Google just to ignore this possible issue. They will have lots of upset customers and need to address this.
Anyway, what do you think? Please fill out this survey and let me know how you feel. Maybe I?m just crazy, or maybe I?m expecting to much from Google. I think there is far to much competition out their for Google just to ignore this possible issue. They will have lots of upset customers and need to address this.