1. lev.b's Avatar
    Hi all,

    I gave up on searching about this issue and reading other folks having the same problem, and decided to pose the question here.

    Every time I try to take a picture, the phone won't focus (so the viewfinder/crossair won't turn green) and I can't take any picture. The way I solve this is to shut the app down and restart - sometimes it takes several attempts. Also sometimes I switch to video mode and back to still, and it is able to autofocus. Some users of these forums have mentioned about the autofocus, but I haven't seen people talk about inability to take a picture, and to be honest, I don't know if they are related.

    Does anyone have any helpful suggestions? I'd hate to send this back to T-Mobile just yet.

    Lev
    12-07-2012 11:24 AM
  2. gone down south's Avatar
    Have you done the obvious things first - reboot the phone, or worst case do a factory reset?

    Sent from my Nexus 4 using Android Central Forums
    12-07-2012 03:49 PM
  3. natehoy's Avatar
    Also check to make sure nothing is covering up the lens or anywhere around the lens. I realize it doesn't make a whole lot of sense because it does eventually focus when fiddling with software, but always check the hardware.
    12-07-2012 04:00 PM
  4. Hubertsng's Avatar
    As previous stated try rebooting it and if you have a case then remove it. Clean the camera too and then try a picture (with the case off)
    12-07-2012 05:49 PM
  5. pnunez16's Avatar
    Hi all,

    I gave up on searching about this issue and reading other folks having the same problem, and decided to pose the question here.

    Every time I try to take a picture, the phone won't focus (so the viewfinder/crossair won't turn green) and I can't take any picture. The way I solve this is to shut the app down and restart - sometimes it takes several attempts. Also sometimes I switch to video mode and back to still, and it is able to autofocus. Some users of these forums have mentioned about the autofocus, but I haven't seen people talk about inability to take a picture, and to be honest, I don't know if they are related.

    Does anyone have any helpful suggestions? I'd hate to send this back to T-Mobile just yet.

    Lev

    That was happening to me. I updated my phone and it worked fine. I guess that also means you should do a reboot or factory reset if you have already updated your phone
    12-07-2012 06:59 PM
  6. mrpinochio's Avatar
    That's weird.Mine doesnt have this problem

    360 dgree mobile - Flashing rom is passion360 dgree mobile, place for knowing all things about your mobile
    12-10-2012 08:23 AM
  7. mr19's Avatar
    Just had this happen to me last night. Didn't really mess around much trying to solve it but rebooted and everything was back to normal.
    12-10-2012 10:15 AM
  8. andr0idralphie's Avatar
    That's the odd thing I learned about smart phones since my BlackBerry (first smartphone and last BlackBerry), they should be rebooted about once a week or something's bound to start acting funny.
    12-10-2012 10:21 AM
  9. N4Newbie's Avatar
    I went to take a picture the other day. It was a relatively low light situation but the camera preview showed nothing but really dark background; I couldn't make out any detail at all. I was, like, what the heck??

    I sure felt stupid when I realized that I was holding the phone upside down (in portrait orientation) and my palm was covering the lens.

    But, to be fair, the N4 has no obvious shape cues (especially tactile) to tell you which end is up and which is down, and most apps (including the camera) will rotate fully 180 deg if you hold the phone upside down so, again, nothing to say "turn the phone over, stupid!"
    12-10-2012 10:30 AM

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