Nexus 4 charging overnight turns off by itself is a safety feature?

[specc]

Hi all,

I just talked to a google support representative. They told me that the Nexus 4 will turn off (completely shutdown the phone) by itself after charging 100% to prevent overcharging. I find it kind of strange that this kind of feature was build in. I was even sure if the support representative was giving me some BS answer.... I mean people do use the alarm feature while charging the phone.

SpecC

 

[cavemandaveman]

Mine will fully charge, then stop itself from charging (while plugged in) until it drains to a certain amount (I think 95%), and start charging again. That might be what they meant.

 

[Nonymous666]

Mine will fully charge, then stop itself from charging (while plugged in) until it drains to a certain amount (I think 95%), and start charging again. That might be what they meant.

Mine does the same. I use a wireless charging pad and I can tell when it's charging or not because the phone starts to get warm when the wireless charger kicks on. Once it charges, the phone gets cold. Once it drains to about 95% or so, the charger kicks back on and the phone gets warm again.

 

[N4Newbie]

My Eveready Qi charger (this one Amazon.com: Qi Inductive Charger, 3-Position by EVEREADY (Catalog Category: Computer/Supplies & Data Storage / Computer): Office Products but I paid less than half that price on eBay) has a blue LED which illuminates while charging and turns off when not charging. As others have said, the phone stops charging when it hits 100% and then charging starts up again at around 95%.

My N4 never turns completely off while connected to the charger, whether wireless Qi or plugged in with the factory power brick. Sleep mode, yes; power off, no.

 

[sting7k]

Hi all,

I just talked to a google support representative. They told me that the Nexus 4 will turn off (completely shutdown the phone) by itself after charging 100% to prevent overcharging. I find it kind of strange that this kind of feature was build in. I was even sure if the support representative was giving me some BS answer.... I mean people do use the alarm feature while charging the phone.

SpecC

My N4 does not exhibit this behavior. I charge every night and when I wake up every morning it's always sitting there on waiting for the day.

 

[Sir Alex]

I mean people do use the alarm feature while charging the phone.

SpecC

Probably not me. I don't know what the alarm feature is while charging the phone.

 

[greydarrah]

Hi all,

I just talked to a google support representative. They told me that the Nexus 4 will turn off (completely shutdown the phone) by itself after charging 100% to prevent overcharging. I find it kind of strange that this kind of feature was build in. I was even sure if the support representative was giving me some BS answer.... I mean people do use the alarm feature while charging the phone.

SpecC

Welcome to the forum!

Either you misunderstood what the rep said/meant, or the rep had no clue what they were talking about. The only thing you can count on with 100% certainty is that you can never count on anything that a CS rep says from any company. It's an entry level position filled by the most inexperienced personal that do little more than read from their computer screen. More than half the time, they've looked up the wrong problem anyway.

The N4 does NOT turn itself off after it reaches 100% charge.

 

[minnemike]

Mine will fully charge, then stop itself from charging (while plugged in) until it drains to a certain amount (I think 95%), and start charging again. That might be what they meant.

^this.

I no longer trust anything I read in an email or even in a chat session. There are times when the language barrier is just too great. I need to talk to a living person with many mission critical support issues. Can't wait for the Google brick and mortar store!

 

[Rizy7]

It is highly unlikely this is the case and maybe you just misunderstood. Imagine countless people wanting to charge their phone while they sleep and then being late to work in the morning because their phone had switched off meaning their alarm never went off

 

[ConTejas]

Probably not me. I don't know what the alarm feature is while charging the phone.

He meant people use their device as their alarm clock and it would be extremely problematic if the device shut off while charging overnight. I do, and it's never happended on any of my devices.

 

[ProdigyRiot]

He meant people use their device as their alarm clock and it would be extremely problematic if the device shut off while charging overnight. I do, and it's never happended on any of my devices.

I know exactly what he is talking about. My Nexus 4 has been doing this for the last 2 days. I have only had the phone for a week. For the first few days I would leave it charging over night and had no issues whatsoever, however, now it will completely shut off when I awake.

 

[CoolBeit]

I know exactly what he is talking about. My Nexus 4 has been doing this for the last 2 days. I have only had the phone for a week. For the first few days I would leave it charging over night and had no issues whatsoever, however, now it will completely shut off when I awake.

If this is true, something else is going on with your phones. Overheating would cause your phone to shut down and I'm guessing that's what's happening. I don't know an app offhand to monitor your cpu temp, but I bet someone here can help you out and you can run a test overnight. I'm willing to bet you'll see a spike before the shutdown. In that case, rma your phones and get new ones. This should not be happening.

 

[minnemike]

If this is true, something else is going on with your phones. Overheating would cause your phone to shut down and I'm guessing that's what's happening. I don't know an app offhand to monitor your cpu temp, but I bet someone here can help you out and you can run a test overnight. I'm willing to bet you'll see a spike before the shutdown. In that case, rma your phones and get new ones. This should not be happening.

Also, if you have a case on try it without. The case might be the tipping point for any overheating too.

 

[CoolBeit]

Also, if you have a case on try it without. The case might be the tipping point for any overheating too.

That's a good point. I hadn't thought of that.

 

[ConTejas]

I know exactly what he is talking about. My Nexus 4 has been doing this for the last 2 days. I have only had the phone for a week. For the first few days I would leave it charging over night and had no issues whatsoever, however, now it will completely shut off when I awake.

Well, dude, that's a bummer, but I didn't quote you Perhaps you should RMA. I would. That'd be a major issue for me.

 

[ConTejas]

Also, if you have a case on try it without. The case might be the tipping point for any overheating too.

Good call. At least as far as a potential way to find the problem. Try a cpu monitor app overnight with and without a case. If a case is causing overheating I would certainly RMA

 

[llamainmypocket]

It doesn't completely turn off. It completely turns off the charging.

 

[falcor87]

Mine will fully charge, then stop itself from charging (while plugged in) until it drains to a certain amount (I think 95%), and start charging again. That might be what they meant.

I'm having an issue with this. The charge doesn't seem to come back at 95%, over the past month I have been waking up with anywhere from 50% to 100% of a charge. Anyone else experiencing this?

 

[ProdigyRiot]

I will try it tonight without the case. My father has the same exact phone and case and he has never have had this problem. I will try tonight without the case. Also, maybe i should mention that the first nights when it was charging perfectly normal overnight, i had it on "night mode" via the clock/alarm. And it was still charging with no powering off. I will keep you all posted. Thank you for your advice

 

[CoolBeit]

I'm having an issue with this. The charge doesn't seem to come back at 95%, over the past month I have been waking up with anywhere from 50% to 100% of a charge. Anyone else experiencing this?

This seems like a bigger problem than just the charge not coming back at 95%. Even then you shouldn't be losing that much while the phone is idling overnight.

Sent from my Nexus 4 using Tapatalk 2