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08-14-2015 05:37 PM
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  1. johnjacob2's Avatar
    Hi all! I recently purchased a Nexus 4 here in Malaysia. It is running 4.2.2 version of Android.

    When I use voice recognition to input text, the text is inputted for about 5 seconds correctly. Then, an error message pops up that says:

    "can't reach google at the moment"

    if I cancel this and re-enter voice input mode, I can continue for a little while before it happens again.

    This error occurs on wifi or 3g, and even when I am connected to google services such as maps or gmail.

    Any advice to resolve this error?

    EDIT

    Some more info - if I keep talking, it works, only when I stop talking does that error immediately pop up. Even tho the text is already there and complete. This is really odd...
    03-28-2013 06:15 AM
  2. return_0's Avatar
    Interesting could you show a screenshot of when this happens?
    03-28-2013 11:37 AM
  3. johnjacob2's Avatar
    I would be happy to but this is my first smartphone and I dont know how.

    Basically I hit the microphone button on the keyboard and talk. It inputs text (thankfully my American accent works!)

    Then, after Im done talking, and the text is already in the box, it says "can't reach google..."
    03-28-2013 01:41 PM
  4. return_0's Avatar
    I would be happy to but this is my first smartphone and I dont know how.

    Basically I hit the microphone button on the keyboard and talk. It inputs text (thankfully my American accent works!)

    Then, after Im done talking, and the text is already in the box, it says "can't reach google..."
    If you hold down the power and volume-down buttons at the same time, it should make a sound and the screen will flash white. Then just go to your gallery and it should show up.
    03-28-2013 02:32 PM
  5. johnjacob2's Avatar
    Ok, here is what happens when I finish talking no matter if connected to internet or not:
    Attached Thumbnails "can't reach google at the moment" while online for voice typing-screenshot_2013-03-29-06-40-50-1-.jpg   "can't reach google at the moment" while online for voice typing-screenshot_2013-03-29-06-41-15-1-.png  
    03-28-2013 05:45 PM
  6. return_0's Avatar
    Ok, here is what happens when I finish talking no matter if connected to internet or not:
    That's really odd. Have you tried a reboot? Talking to Google (although knowing most customer service reps you probably won't get anything good out of that)? Maybe even a hard reset? Other than that, I don't know what to do. The screenshots helped, though.
    03-28-2013 06:51 PM
  7. johnjacob2's Avatar
    Thanks, I tried a reboot but it didn't help. Maybe will try a hard reset. What a frustrating issue.

    EDIT: Neither worked - same problem. I think I will contact google.
    03-29-2013 06:18 AM
  8. return_0's Avatar
    Thanks, I tried a reboot but it didn't help. Maybe will try a hard reset. What a frustrating issue.

    EDIT: Neither worked - same problem. I think I will contact google.
    Good luck! If you have to go as far as an RMA, that will definitely fix the problem.
    03-29-2013 11:34 AM
  9. HelenaHanbasket's Avatar
    I have the exact same problem and it was fine until I did a google update this morning (on the phone).
    Grrrrrrrrrrrrrrrrrrr.
    04-04-2013 12:52 PM
  10. Tronstar's Avatar
    I have had this sometimes, but it was sporadic and usually would work properly when I retried immediately. Are you signed into google services? Also, there may be a language pack or something that you need to download?
    04-04-2013 02:10 PM
  11. spursdude's Avatar
    I too started having this issue after updating the Google Search app a few days ago. I had a backup of the previous version with Titanium Backup and I just restored it, and now no problems. That might not help you out a whole lot beyond knowing that it's probably Google's problem.
    04-06-2013 01:13 PM
  12. Gosku's Avatar
    I have a similar problem, only when I make searches where the answers are not a search in Google, but a custom search or a voice command:



    I tried to clean data of Voice Search app, and the problem was resolved, but then it broke again...
    It happens since last update.


    EDIT: Definitely it is a problem of the last update. I uninstalled Google Search updates and now It works correctly again...
    04-12-2013 04:48 PM
  13. 7jgrant's Avatar
    Even Google doesn't know who Obama really is.......
    Imolared likes this.
    05-03-2013 08:11 AM
  14. spursdude's Avatar
    There was a new update to the Google Search app yesterday but I'm still having the same problem, now on the HTC One. Anybody else still having the problem?
    05-16-2013 09:21 AM
  15. Chris Rector's Avatar
    I just purchased the Galaxy Note two and I'm having the same issues anytime I use the speech to text
    05-17-2013 06:39 PM
  16. talon4x4's Avatar
    Glad to see I'm not the only one frustrated with this issue. I have full 4g LTE signal so I know that's not the problem. The only thing I can think is maybe the voice servers are overwhelmed with requests. But the real question, why do I need to connect to a google server when doing a voice to text SMS message?!? Makes me wonder if they capture everything!!!
    05-22-2013 02:56 PM
  17. vidley's Avatar
    I went to app settings of Google Search and selected uninstall updates and it seems to have solved the problem at least for now. Talk to Text is snappy and responsive like it used to be. I also went to the Play Store Google Search app settings and unchecked Auto-update. Will reply to post if it breaks again.
    Gary Smith3 likes this.
    05-25-2013 03:55 PM
  18. Gary Smith3's Avatar
    Thanks worked for me
    05-26-2013 02:27 AM
  19. sweet_thoughts's Avatar
    I went to app settings of Google Search and selected uninstall updates and it seems to have solved the problem at least for now. ....
    EDIT:
    for dummies like me that need it spelled out: this is what worked for me:
    to uninstall the last update of "Google Search" app go to Settings -> Application manager, find the app there, and "uninstall update"
    to deny "Google Search" app from updating again , go to google store, find "Google Search" and un tick "Auto update"
    05-26-2013 10:04 AM
  20. Jubthegreat's Avatar
    Hi all,

    I found this problem as well and think have discovered what is causing it.
    Basically, Google voice search cannot understand you. I found that if i talked slowly and said 'Hello', it would pick it up and successfully search for it, whereas if I talked too quickly it would come up with the message 'can't reach Google at the moment'.

    Unfortunately we are all going to have to wait for an update to fix this, but if downgrading the app works for you then do that if you want.
    06-06-2013 02:28 PM
  21. Maxium's Avatar
    I get this on my Hisense Sero Pro 7 too... It is kind of annoying.
    06-11-2013 03:43 PM
  22. Maxium's Avatar
    Where do you find app settings?
    06-11-2013 03:56 PM
  23. JeffDenver's Avatar
    I had this issue recently. Rebooting did not help.

    I un installed it and re-installed (or at least uninstalled the updates and re-installed). That restored it to normal for me.
    06-11-2013 04:24 PM
  24. Jayden Hoang's Avatar
    It happened the same thing to my Samsung galaxy S4. I tried to search from internet but no solution works. Finally I can figure by myself.
    1. Turn on Wifi
    2. Go to App then Google Play Store
    3. Search Google Voice and install. The logo is blue color with the phone, totally different with microphone. You must have both in order to work all the apps: maps, navigator, google search, etc.
    4. After installation, go back to text message and try. It should work.
    08-16-2013 03:32 PM
  25. N4Newbie's Avatar
    Try this:

    Settings -> Language & Input -> Google Voice Typing (tap the settings icon to the right) -> Download offline speech recognition.

    Now your N4 won't be trying to contact Google's servers each time you use voice input!
    08-16-2013 06:49 PM
36 12

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