I'm taking my toys (N4) and going home -- or at least to a provider who will give me the data I've been paying for. The sim S/T sent me when I joined in November with a Samsung Memoir (T-Mo) enabled voice and text, but not data. Samsung, T-Mo, and S/T got their arms all twisted pointing at each other. It was easier to blame the not-quite-smart phone than deal with these guys, so early this month I became the proud owner of N4. Same story: no data. S/T verified the APN, the provisioning, the coverage, and then blamed the manufacturer.
Yesterday, someone's S/T (AT&T) sim in my phone with the corresponding APN change resulted in data. So I know the phone is good.
I suspect that S/T would prefer not to have so many N4 users eating up bandwidth, and is therefore less than forthcoming with the many people experiencing this issue. Although a few N4 folks have reported success with the APN config S/T gave them, I know of many more on this and other forums who have had to figure out an APN that would enable data. As I don't have that level of expertise, I'd rather switch than fight...
S/T's really great deal is not good enough to compensate for the royal pain in the patoot I've had because of them since joining in November.
Yesterday, someone's S/T (AT&T) sim in my phone with the corresponding APN change resulted in data. So I know the phone is good.
I suspect that S/T would prefer not to have so many N4 users eating up bandwidth, and is therefore less than forthcoming with the many people experiencing this issue. Although a few N4 folks have reported success with the APN config S/T gave them, I know of many more on this and other forums who have had to figure out an APN that would enable data. As I don't have that level of expertise, I'd rather switch than fight...
S/T's really great deal is not good enough to compensate for the royal pain in the patoot I've had because of them since joining in November.