Nexus 4 Random Shut Down Problems

[TweeterNote]

My two month old nexus 4 is shutting down on its own at least once a week. Sufficient Battery. Reset to Factory settings more than a few times already. Removed suspicious apps downloaded from the Play Store. Nothing seems to work. Does anyone else have the same problem? I have contacted Customer Support, they are going to replace it, but I want to know if this is isolated or widespread.

 

[anon(847090)]

do you have beautiful widget?

 

[TweeterNote]

Yes, I do. Do you think that could be the culprit?

 

[Rizy7]

How often would you say it occurs? Are you rooted/custom rom?

If it occurs quite frequently throughout the day, you could try putting it into safe mode. As still1 said, I think apps like beautiful widgets and hdwidgets can cause shut downs.

 

[anon(847090)]

Yes, I do. Do you think that could be the culprit?

yup that is the culprit. every time there is an update to BW app my phone reboots. Its not just my Nexus 4, my nexus 10 also reboots.
there was a update to beautiful widget recently. Its not a device issue since my N10 also reboots.

 

[TweeterNote]

Thanks guys. What's odd is that my other N4 (16gig) also has BW but it doesn't shut down. I'm experiencing about once per week. Not rooted either

 

[idontball]

Thanks guys. What's odd is that my other N4 (16gig) also has BW but it doesn't shut down. I'm experiencing about once per week. Not rooted either

So BW is the cause? because I have the same issue and have BW installed

 

[Franbr]

I have the same problem but only about 4 times since January. Conditions vary when this happens. Once while charging but the other instances have no common characteristics.

 

[minario]

I have the same problem I can't resolve it ... It random shutdow. Everyday .. I got it from Google store in america and returned to my country Egypt
I don't have a Google store in Egypt ... What can I do ????