Nexus 4 on Straight Talk (AT&T SIM) getting No Service

[NeutiquamErro]

Hey all,

I recently bought a Nexus 4 with the $45/mo Unlimited Plan. I decided to go with the T-Mobile SIM card initially because I had read that the internet speeds were faster. Indeed, the internet was lightning fast. However, I didn't get a signal at my place of work. One week later, I got my AT&T SIM card in the mail and swapped it out. I went through the usual steps of transferring my number to the new SIM.

However, with the new SIM, I don't get any kind of signal on my phone. At all. It says "No service," even though I can see an AT&T tower from my work place. I don't think it has anything to do with the APN, because I should still be able to get a signal, even without the proper APN settings.

I've restarted my phone several times, and nothing seems to work. Am I missing something? Thanks for your help.

 

[Scott Kenyon]

It is the APN settings. You have to change them to the AT&T settings or you'll get the No service message you're seeing. There are proper settings in the "Other Carriers" section of the Carrier Discussion forum.

 

[NeutiquamErro]

Thanks for the suggestion, Scott. I tried the new APN settings I found there and there wasn't any change. Any other ideas?

 

[MikeySoft001]

Is the N4 from T Mobil locked to TMobile?

 

[NeutiquamErro]

I got my Nexus 4 directly from Google, unlocked.

 

[IAmSixNine]

Is the N4 from T Mobil locked to TMobile?

ALL Nexus 4 are unlocked. Even if you got it from a brick and mortar T-Mobile store or T-Mobile online..

OP - Have you confirmed the replacement sim card is active? Tested new sim in a different device?

 

[NeutiquamErro]

IAmSixNine - I haven't tried that yet, only because I don't want to interrupt the number transfer process. I just called up Straight Talk and gave them my situation. They told me that the process can take several hours, even as much as two days. They said that, until I get my service transferred, the SIM card won't pick up any signals from the towers. All I have left to do is wait and hope that everything works out.

I'll keep you guys updated.

 

[NeutiquamErro]

Hey guys,

The Straight Talk guys were right. After about four hours, the transfer completed and my SIM card came to life. I thought I'd post the results in case this happens to anyone else!

Thanks for your help, everyone.

 

[IAmSixNine]

Glad it was a port issue and all is well

Sent from my HTC One using AC Forums mobile app

 

[Scott Kenyon]

Good call, IAmSixNine!