1. dtg755's Avatar
    As of two or three days ago, my proximity sensor is not registering anything. It doesn't shut off the screen when I'm in a call and I've tested with androsensor and it doesn't register anything. Has this happened to anyone else? Is there a way to fix it?

    Posted via Android Central App
    09-19-2013 11:35 PM
  2. pedrosdsilva's Avatar
    Did you put a screen protector covering the sensores?

    Posted via Android Central App
    09-20-2013 12:19 AM
  3. dtg755's Avatar
    Nope no protector. Just stopped working. I have a theory that maybe the phone got too hot and it fried the sensor but I have no way of knowing.

    Posted via Android Central App
    09-21-2013 02:00 AM
  4. bhkjunk's Avatar
    I had this same problem a few months back, where my phone screen would not turn on when I pulled my phone away from my ear.
    I ended up doing a warranty exchange with Google, so that is what I would recommend.
    09-21-2013 07:57 AM
  5. greydarrah's Avatar
    Assuming you don't have a case on the phone that might be interfering with the sensor, I'd try a factory reset first...Google is probably going to make you do on the phone anyway if you call them for warranty exchange. If that doesn't fix it, get it replaced.
    09-21-2013 12:39 PM
  6. N4Newbie's Avatar
    If you are brave enough, you can try replacing it yourself. Watch all of this video, but especially the part which begins at the 8 minute mark.

    Here is one source for the replacement part: Replacement Parts Headphone Jack with Proximity Sensor for LG Nexus 4 OEM - LG Nexus 4 Replacement Parts - LG Nexus 4 Accessories - LG Accessories

    09-21-2013 01:52 PM
  7. Mike_47's Avatar
    Could some kind person please tell me where the proximity sensor is in my Nexus 4? It works, but it's erratic.
    Maybe I'm covering it with a soft plastic case. Thanks...
    12-10-2013 05:52 PM
  8. Benjamin Borns's Avatar
    the proximity sensor is in the left upper side at the top of the display (the two holes)

    Posted via Android Central App
    Mike_47 likes this.
    12-11-2013 02:53 AM
  9. Mike_47's Avatar
    UPDATE: I was using a soft plastic case which wraps around all 4 edges of the phone. I replaced this with another case which leaves the top area open. Voila... Proximity Sensor works fine now ;-)
    12-11-2013 11:05 AM

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