1. HTCTundaBow's Avatar
    I cannot get my media volume to turn up. It's stuck on silent. I've tried the volume rocker, and I've tried manually sliding the volume bar with my finger. It won't move. I can't hear videos or music. What's the problem here? Keep in mind, my phone volume works fine, and will turn up and down.

    Music and media volume control. Stuck on silent?-screenshot_2013-10-20-20-10-05_zps548e6dde.png
    10-20-2013 07:13 PM
  2. ohyeahar's Avatar
    Is it stuck on silent even if you unplug your headphones? Im thinking perhaps you have volume controls on your headphones and the vol down button may be stuck or something.
    10-20-2013 10:26 PM
  3. Natalie Macveigh's Avatar
    Hey,

    Did you solve this issue yet ? I'm having the same problem.
    11-10-2013 03:57 PM
  4. N4Newbie's Avatar
    This came up a while ago and it turned out to be a game app that had its own mute button. Problem was, when the game was muted, all media was muted, even when the game wasn't running.
    shawnkcarter likes this.
    11-11-2013 11:55 AM
  5. lauste's Avatar
    Good tip about muted app causing this. I killed all running apps, then tried to up the media volume and it worked.
    12-27-2013 04:27 PM
  6. The8th's Avatar
    Thanks to the advice above and installing (advanced task killer) my tab is now with working sound again.

    Thank you.
    08-14-2014 11:46 AM
  7. Joni Sanchez's Avatar
    I cannot get my media volume to turn up. It's stuck on silent. I've tried the volume rocker, and I've tried manually sliding the volume bar with my finger. It won't move. I can't hear videos or music. What's the problem here? Keep in mind, my phone volume works fine, and will turn up and down.

    Click image for larger version. 

Name:	Screenshot_2013-10-20-20-10-05_zps548e6dde.png 
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    Tell me what I need to do
    03-05-2015 11:43 PM
  8. shawnkcarter's Avatar
    You need to open task manager (the left button on your S5) - and kill all programs that are open by swiping them away.
    Then your volume control will come back.

    I noticed this happened the other day, and I rebooted my phone - but it happened again.

    I think that I had lowered the volume in one of the apps that was still open, and this was locking out the controls.

    Hope this helps...
    03-17-2015 11:25 AM
  9. Mahmoud Al-Tabsh's Avatar
    Good tip about muted app causing this. I killed all running apps, then tried to up the media volume and it worked.
    Thanks man That helps alot
    05-29-2015 04:29 PM
  10. Matt Bryan1's Avatar
    i have found that with the latest update of BitX if you mute the volume in this app then the volume for all media is muted. you must return to the app and unmute to regain volume control in other media apps. i have also found that the level of volume selected in this app will be the default volume for all media apps. the volume is adjustable but will be set at the level found in BitX.
    04-08-2016 07:51 AM
  11. Wirsha Fatih's Avatar
    Thank you for your tip. I had the same problem and it worked by killing all the opened apps.
    07-31-2016 07:29 AM
  12. Yasmine Nathalia's Avatar
    Hello,can you please help me i dont know where i must go and write...everytime when i play music or youtube the sound always get stuck after few mins...i can play it again...but i am angry cause i have headphones on way so i dont like this...so please can u help me prettttty plz....thanks so much .....Yasmine T
    08-18-2016 06:39 PM
  13. B. Diddy's Avatar
    Hello,can you please help me i dont know where i must go and write...everytime when i play music or youtube the sound always get stuck after few mins...i can play it again...but i am angry cause i have headphones on way so i dont like this...so please can u help me prettttty plz....thanks so much .....Yasmine T
    Welcome to Android Central! Do you have a Nexus 4 as well, or a different phone? Are you saying that this only happens when you have headphones plugged in, or does it also happen if they're not plugged in?
    09-07-2016 02:05 AM
  14. shantid1's Avatar
    Welcome to Android Central! Do you have a Nexus 4 as well, or a different phone? Are you saying that this only happens when you have headphones plugged in, or does it also happen if they're not plugged in?
    I'm having problems with my ringer and media volume after updating my s5. One of the issues is the ringer will turned off, when I restart it, it will turn back on until a call come through, then it turn off. Same with the media volume.
    Can someone please help me out
    10-14-2016 11:04 PM
  15. B. Diddy's Avatar
    I'm having problems with my ringer and media volume after updating my s5. One of the issues is the ringer will turned off, when I restart it, it will turn back on until a call come through, then it turn off. Same with the media volume.
    Can someone please help me out
    Welcome to Android Central! This thread is for the Nexus 4. I suggest creating a new thread for your question in the S5 forum: Samsung Galaxy S5 - Android Forums at AndroidCentral.com. Thanks!
    10-15-2016 01:12 AM
  16. Noor-e-saba Shabbir's Avatar
    Hello I have a problem on my Android ALCATEL phone in media sound. I open the full volume of media sound on settings but still videos have no sound. Please help me to fix this problem!
    12-17-2016 06:07 AM
  17. Alexios Alecou's Avatar
    The problem is caused by phone app. Each and every time I make a call, then the media volume goes mute. I installed an app (volume fixer) from the play store but it's really frustrating to use the app every time after the call.

    It's undoubtedly caused when making a call. Any permanent solution?
    01-23-2017 03:03 AM
  18. wispycrys's Avatar
    Try turning off or disconnecting your Bluetooth. It worked for me.
    14geronimo likes this.
    03-11-2017 08:01 PM
  19. 51LLH's Avatar
    the media button is stuck and the notification button is stuck on Silent
    07-05-2017 09:14 PM
  20. sabl54's Avatar
    I found if i went to settings:sounds/notification:volume: tap the 3 small dots right top corner: media volume limiter-turn off. Released the mute being stuck
    07-13-2017 11:33 AM
  21. Shashi Mara's Avatar
    If you are not able to change the Media volume but can change Alarm volume,

    Check the "Do Not Disturb" setting. Just Swipe Down the screen and unselect if set.
    05-23-2019 01:43 PM

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