1. Ironzey's Avatar
    My wife's phone just got updated to Lollipop this afternoon.
    She is now experiencing multiple sync issues with some Google services. Calendar, Drive, Play Books, Movies &TV, Music, G+ photos and Sound Search are all reporting problems.

    I've tried:
    Restarting
    Switching off WiFi

    Has anyone else run into this issue? How can I fix it?

    Thanks.
    11-24-2014 07:10 PM
  2. Gekko's Avatar
    My wife's phone just got updated to Lollipop this afternoon.
    She is now experiencing multiple sync issues with some Google services. Calendar, Drive, Play Books, Movies &TV, Music, G+ photos and Sound Search are all reporting problems.

    I've tried:
    Restarting
    Switching off WiFi

    Has anyone else run into this issue? How can I fix it?

    Thanks.
    1. Option 1 - Wipe cache partition
    2. Option 2 - Hard Reset (Master Reset) Back to Factory Fresh State and Manually Resync/Reinstall All Apps and Data

    https://support.t-mobile.com/docs/DOC-9578
    11-24-2014 07:15 PM
  3. gappyd's Avatar
    Same exact issue here...sync not working for gmail, Play Store etc. Did you find a fix? I'm wiping the cache partition now....which seems to be taking a long time.
    11-25-2014 10:23 AM
  4. theotherlinh's Avatar
    Did you end up wiping the phone? I'm trying to find out if that will actually work or if I'll end up with a useless phone.

    I also lost SMS. I had it merged with Hangouts, so I'm not sure if it's just buggy and is eating my SMS. But basically everything Google has stopped working. Except Chrome since the internet works.
    11-26-2014 08:29 PM

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