08-11-2016 01:53 PM
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  1. bbgolf's Avatar
    I have not had any more "9216" messages since November 27th. VMM+ is working as it should, aside from the fact the transcription is usually very poor.
    12-10-2013 06:56 AM
  2. KonstantineN's Avatar
    I'm on Fido with Nexus 5 running stock 4.4.1. Noticed the messages sent as well. No other text messaging apps installed. Followed advice above to remove Fido Visual Voicemail. Now the messages stopped. Tried to install Fido Visual Voicemail again and messages started going out again. It's def something with Kitkat and Fido Visual Voicemail app.
    12-10-2013 10:30 PM
  3. Jeje H's Avatar
    Same thing just happened to me yesterday, upgrade on my Moto X to Kitkat 4.4.2 then the live links on the email app would not be "live" no more and the SMS to 9216 started.
    Had to install another email multi client ( Aquamail) to get the links live again.
    I just uninstalled the VMP from Fido (wasn't working anyway) and seems to have fixed the SMS issue. Gonna call Fido tomorrow and see what they say.

    I hate it when an upgrade just makes my life more complicated I love my Moto and it was working just fine before the upgrade except for the Fido app but I'd get the voicemail in my SMS so I don't care
    01-30-2014 10:46 PM
  4. Robert Lin's Avatar
    I received tons of texts saying STATUS from a number 9216 starting Jan 22, 2014. Just today I received 33 texts, and it's only 12pm!

    Carrier: Fido
    Phone: Nexus 5, ordered from Google, 4.4.2

    Called Fido today, and was advised to reply with "STOP".
    Also within Fido app, there's something called Extreme Text Messaging, where you can block unwanted texts.

    I did both of the above, and cross my fingers hoping no more strange texts coming my way.
    02-06-2014 04:31 PM
  5. techydavid's Avatar
    Good luck with that..

    From mah shiny new Nexus 5
    02-06-2014 04:44 PM
  6. MitchRapp's Avatar
    Confirmed FIDO VISUAL VOICE MAIL APP caused this

    Installed it this morning, it said I didn't have visual voice mail on my account (Fido reps have no idea how to do anything btw)
    Uninstalled it
    5 hours later, notice weird STATUS sms was sent from my phone this morning to a 4-digit code
    Momentary freak out
    Googled it
    Found this thread
    Saw fido this fido that
    Asked colleague to see his phone (he has visual voicemail app) - STATUS STATUS STATUS

    Sigh of relief.
    02-06-2014 05:01 PM
  7. Alex Okrushko's Avatar
    I've had KitKat and Fido + VVM for some time and haven't seen these messages
    When I got to US then the messages started to appear. I've got over 100 of them. At 0.75 per text that would be $75+.
    Hope Fido would reimburse that.
    02-27-2014 09:40 PM
  8. Dina Argyris's Avatar
    OUCH.. unfortunately fido wont reimburse that. I called because of this issue and she told me fido isn't responsible. I've been having this issue too and I've had enough of it!
    03-17-2014 08:34 PM
  9. Kenny Economides's Avatar
    I have a Galaxy S4 with FIDO.

    Yesterday I got a system update download and went ahead with the install. Suddenly "STATUS" is being texted to the above number constantly. Probably at least 100 times today. I called FIDO and they said to reset the phone to factory settings or call Samsung for help. USELESS!!! They told me I probably have a virus. They had no information on it...funny how I was able to find this posting. IT'S A BLOODY FIDO PROBLEM!!!

    Luckily I found this post. I deleted VVM+ and hopefully that solves the problem as it has for you guys. I'm concerned that if I go out of my free texting area this will start and it will cause huge chaos on my bill.
    03-19-2014 11:09 PM
  10. thekiller8888's Avatar
    Hey i've also got the Galaxy S4 with Fido

    have the same problem, send STATUS to a 4 digit number 9216. This started appening right after my Android update to 4.4.2.

    I instaled a app "Avira Antivirus" to scan my phone. It detected a Malware called "Android/SmsSend.36.25" in my application "CamScanner" and suggested me to uninstall CamScanner. I did But the problem was not solved. My phone kept sending STATUS to the 4 digit number. Did a little research and found out that Android/SmsSend.A is an SMS-sending malware that reaps profit from sending SMS messages to premium rate numbers. (Check reference Trojan:Android/SmsSend.A )

    I thought it was because of CamScanner, turns out by coincidence Everyone is with fido. Is it possible fido did this for the money? Dont know but what I do know is that I uninstalled VVM+. And It seems to have stopped...

    Hope my story is gonna help someone out there.
    03-20-2014 02:16 AM
  11. BigSphinx's Avatar
    I've had a Fido Samsung Galaxy S4 since May, and this just started on my phone two days ago after I upgraded my firmware to Kit Kat. From what I've read, the only thing we all have in common is Kit Kat and Fido.
    03-20-2014 09:41 AM
  12. franck527's Avatar
    the problem is the last android update i got the same problem with my galaxy s4 . The same day i installed the new update it start sending 9216 status message i have called Fido and they confirmed that's the update the problem.

    It's bad if you do not have unlimited texte message i suggest to call your provider to be sure you dont pay for somebody esle error

    hope it helped you have a nice day
    03-20-2014 05:39 PM
  13. tegbir s's Avatar
    I am having samsung S4 with fido .... I updated to android 4.4.2 & since then its sending status messages ... I also tried sending stop message but no go.....
    finally I uninstalled VVM & since then no message was sent ...
    Also I tried calling fido & samsung both , talked with there supervisors but no one knows anything....

    right now problem is fixed by uninstalling VVM ... if problem presist I"ll post again.
    03-21-2014 02:26 PM
  14. primoo's Avatar
    Hey Guys,

    I have the same problem as all of you. KitKat & FIDO on a Samsung Galaxy S4. Uninstalling Visual Voicemail hidden in my apps cleared it for me...

    Thanks for all your help
    03-21-2014 02:42 PM
  15. puffypouches's Avatar
    I'm new to Android and obviously this LG Nexus 5. I'm concerned that it is sending these "STATUS" text messages on its own. If these are "Premium" texts, that could add up to significant costs. Any ideas what application or setting to look for ? Thanks.

    Attachment 90913
    08-11-2016 01:53 PM
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