1. llllBULLSEYE's Avatar
    ok I think this is probably a common issue cause it happened to me and my friend.
    So I removed my T-Mobile sim card from my S4 and installed it on my Nexus 5 and worked
    right away. Then I switched the Sim back to my S4 and lost the phone that night smh.
    went to T-mobile to get a New sim and it did not work on the Nexus 5 no network no matter
    what apn settings I put or hard resets. I removed the Sim and put it on my friends Sony Z1
    and got service right away then tried it on my friends S3 and service right away. Put the
    sim back on my Nexus 5 and still no service.
    Anyone please any idea I don't wanna return my phone to Google and wait forever with no phone.
    11-16-2013 07:25 AM
  2. N4Newbie's Avatar
    Did you power off the Nexus before inserting the SIM (alternately, did you reboot the Nexus after installing the SIM)?

    I know for sure the Nexus 4 would not recognize a SIM until the phone was rebooted; I'm pretty sure the same applies to the Nexus 5.
    11-16-2013 09:18 AM
  3. mxmarcus's Avatar
    It is possible that you have a bad sim from the store

    Sent from my MZ609 using Tapatalk
    11-16-2013 09:35 AM
  4. scorpiodsu's Avatar
    It is possible that you have a bad sim from the store

    Sent from my MZ609 using Tapatalk
    Probably not the sim if it worked in the other phones.

    Posted via Android Central App
    11-16-2013 09:52 AM
  5. scorpiodsu's Avatar
    Did you power off the Nexus before inserting the SIM (alternately, did you reboot the Nexus after installing the SIM)?

    I know for sure the Nexus 4 would not recognize a SIM until the phone was rebooted; I'm pretty sure the same applies to the Nexus 5.
    This. If you haven't already after you put the Sim in reboot the phone and see what happens.

    Posted via Android Central App
    11-16-2013 09:53 AM
  6. llllBULLSEYE's Avatar
    yeah I power off and did a factory reset and a hard reset by holding volume down and power.
    can anyone post a screen shot of their t-mobile apn settings please. I think I might have to put them manually
    11-16-2013 11:51 AM
  7. scorpiodsu's Avatar
    yeah I power off and did a factory reset and a hard reset by holding volume down and power.
    can anyone post a screen shot of their t-mobile apn settings please. I think I might have to put them manually
    I don't know T-Mobile settings. Probably a quick Google search will get them for you. Also you can ask the friend who got service with the Sony phone about their settings. Good luck.

    Posted via Android Central App
    11-16-2013 12:31 PM
  8. llllBULLSEYE's Avatar
    Thanks man lol he works right next to me I didnt even think about that
    11-16-2013 01:04 PM
  9. llllBULLSEYE's Avatar
    ok still not working.
    11-16-2013 04:13 PM
  10. llllBULLSEYE's Avatar
    ok solved The sim card I received is the new *Advanced ISIS ready micro sim which the Nexus 5 is not able to read for some reason.
    I put my friends t-mobile regular micro sim and Nexus5 is working and also tried and AT&T and also work without doing anything.
    so if anyone is getting a new sim card make sure its not the new one

    scorpiodsu, jairusz and krifor03 like this.
    11-17-2013 10:14 AM
  11. Shilohcane's Avatar
    The Isis Mobile Wallet app looks like the issue since everyone wants to be your Wallet.


    Which phones are compatible with Isis Mobile Wallet?

    The Isis Mobile Wallet app can be installed on any Isis Ready« T-Mobile Android™ devices. Here’s the current list, and new phones are added all the time:

    HTC One
    LG Optimus F6
    LG G2
    Samsung Galaxy S Relay 4G
    Samsung Galaxy S2 (Requires latest device firmware update done with PC client)
    Samsung Galaxy S3
    Samsung Galaxy S3 LTE
    Samsung Galaxy S4
    Samsung Galaxy Light
    Samsung Note 2
    Samsung Note 3
    Sony Xperia Z
    11-17-2013 10:29 AM
  12. yfan's Avatar
    Hmm. This is odd. If the Nexus 5 can't read ISIS ready SIM cards, someone ought to make a bug report so Google can fix it through a software update.

    Posted via Android Central App
    11-17-2013 10:31 AM
  13. patruns's Avatar
    Hmm. This is odd. If the Nexus 5 can't read ISIS ready SIM cards, someone ought to make a bug report so Google can fix it through a software update.

    Posted via Android Central App
    That is not a bug to Google. Google wants you to use Google Wallet.
    11-17-2013 11:09 AM
  14. Shilohcane's Avatar
    That is not a bug to Google. Google wants you to use Google Wallet.
    The network providers have blocked Google Wallet in the past and now Google redesigned their Google Wallet to bypass the networks.

    A Brief History Of Verizon And Google Wallet, And Why The Carrier Is Still Allowed To "Block" It
    11-17-2013 12:03 PM
  15. ncognit0's Avatar
    That is not a bug to Google. Google wants you to use Google Wallet.
    +100
    11-17-2013 12:16 PM

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