11-18-2013 10:37 PM
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  1. FreakyLocz14's Avatar
    FreakyLocz14
    The title pretty sums up my question.

    Posted via Android Central App
    11-17-2013 10:43 PM
  2. thefishhawk's Avatar
    thefishhawk
    My wife already broke her screen, Google couldn’t do anything, she had to send it to LG.

    Posted via Android Central App
    11-17-2013 10:52 PM
  3. zorak950's Avatar
    zorak950
    Yeah, the N5 is manufactured by LG; LG handles service claims.
    11-18-2013 01:21 AM
  4. FreakyLocz14's Avatar
    FreakyLocz14
    The problem is a design defect.

    Posted via Android Central App
    11-18-2013 01:24 AM
  5. mr.wizard's Avatar
    mr.wizard
    Well, there's really nowhere to "walk" into.

    I've heard that Google will express replace devices, depending on the issue.

    What's the "design defect" with your device?

    Posted via Android Central App
    11-18-2013 01:44 AM
  7. zorak950's Avatar
    zorak950
    If the phone just arrived and it's defective, you can return it and get a replacement. Call the Google customer service number. Once the return period expires, you'll need to deal with LG directly for a warranty repair.
    11-18-2013 11:31 AM
  8. uh60james's Avatar
    uh60james
    Originally Posted by FreakyLocz14
    The problem is a design defect.

    Posted via Android Central App
    Design defect? So it affects all N5's? Anyways, you may be able to RMA it with Google.
    11-18-2013 04:27 PM
  9. indianajonze's Avatar
    indianajonze
    what google would you like to walk into?
    11-18-2013 09:16 PM
  10. adamspt2's Avatar
    adamspt2
    Originally Posted by thefishhawk
    My wife already broke her screen, Google couldn’t do anything, she had to send it to LG.

    Posted via Android Central App
    Any particulars you could share would be great - how much, how long it took. Cracked my screen over the weekend.

    Posted via Android Central App
    11-18-2013 10:37 PM
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