1. camanokid's Avatar
    This is my first smartphone & I am a newbie to texting.
    I see the internet indicates many issues texting between iphone & android users...some with group messaging. Some with switching from iphone to android.
    I am not switching.

    My 2 sons have iphones. I cannot read their text messages.
    Hangouts shows SMS messages in my que.
    After selecting a message, it says to "Touch to download MMS message." (must be a media message)
    But the message never opens. There is an indicator that shows it is working at a download...then retrying.

    Messaging works fine to my daughter's android phone & my wife's flip phone.
    I sent a photo image with no problems to my daughter.
    So I believe my APN settings must be OK.

    Any ideas?
    Do my sons need to change their iphone so that they do NOT use imessage format?
    Any users out there who do this with no issues?

    Update: I had my son turn off his "imessage toggle" option and send using SMS. The text only message was received OK. But with imessage off, he cannot send me a photo. It greys out the option to send on his iphone. With imessage ON, I cannot receive his message containing images.
    Update #2: I cannot send text messages with photos attached (to my son) ... indicates "message not sent".

    01-27-2014 05:47 PM
  2. Gekko's Avatar
    3 parts -

    1. make sure that you have turned off iMessage on your old iPhone.
    2. delete your old phone number and delete/unregister all old iPhone(s) from your Apple ID web profile at supportprofile.apple.c0m.
    3. make sure iPhone-using friends App Settings are set correctly. By default, sending as SMS is not selected in IOS 7. To enable this go into settings>messages>send as SMS. This will send messages as regular SMS messages when imessage isn't available. also, make sure they delete any old text threads with you from when you had an iPhone.

    01-27-2014 07:04 PM
  3. camanokid's Avatar
    As I stated, I am NOT switching from Iphone.
    01-27-2014 07:08 PM
  4. Gekko's Avatar
    see #3.
    01-27-2014 07:26 PM
  5. camanokid's Avatar
    I modified my original post...my son changed his imessage settings ... problem seems to be texting with attachments.
    01-27-2014 07:37 PM
  6. patruns's Avatar
    Are you sure you are using the plain SMS function and not the Hangouts function? You can send a message either way. I had other SMS issues so I signed out of Hangouts and stayed signed out. No more issues for me.

    I might add both my daughters can send me MMS photos just fine from their iPhones and i am sure they don't have me listed as an iMessage contact as I have never owned an Apple device.
    01-28-2014 10:43 AM
  7. camanokid's Avatar
    Thanks for the reply.
    I am using Hangouts for texting.

    Which app are you using?
    01-28-2014 10:53 AM
  8. patruns's Avatar
    Thanks for the reply.
    I am using Hangouts for texting.

    Which app are you using?
    I am using the Hangouts app, but I am not signed it to Hangouts so it goes out as a plain SMS. There should be a toggle at the top left when you go to add someone for a new SMS or send one to someone already added. Mine defaults to "SMS" and if I tap it I get a dropdown for "SMS" or "xxxlasd@gmail.com not signed in".
    01-28-2014 02:56 PM
  9. camanokid's Avatar
    I am in a dead zone at home ... Wi-Fi only.
    Evidently I cannot send or receive MMS messages on Wi-Fi ... only on mobile.
    SMS must use Wi-Fi if it is available.
    01-28-2014 08:59 PM

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