1. diminisheduk's Avatar
    Hello,

    For some reason, my brand new Nexus 5 doesn't charge past 90%. I leave it charging all night and in the morning it is on the aforementioned reading.

    If anyone has any ideas of what is causing this or what I can try to resolve the issue then it would be really appreciated.

    Thanks a lot,

    Lee

    Posted via Android Central App
    06-04-2014 02:15 AM
  2. B. Diddy's Avatar
    Might be worth doing a system cache partition wipe, which won't erase any personal data. This clears out temporary system data which could potentially be causing a glitch like this. Bear in mind that the process can take up to 10 minutes on the Nexus 5, so just leave the phone alone while it's working.

    http://forums.androidcentral.com/nex...-recovery.html
  3. B. Diddy's Avatar
    Might be worth doing a system cache partition wipe, which won't erase any personal data. This clears out temporary system data which could potentially be causing a glitch like this. Bear in mind that the process can take up to 10 minutes on the Nexus 5, so just leave the phone alone while it's working.

    http://forums.androidcentral.com/nex...-recovery.html
    srkmagnus and tonyr6 like this.
    06-04-2014 02:21 AM
  4. diminisheduk's Avatar
    Thanks very much - I have performed that action and shall see if things improve after my next charge.

    Posted via Android Central App
    06-04-2014 06:54 AM
  5. srkmagnus's Avatar
    Thanks very much - I have performed that action and shall see if things improve after my next charge.

    Posted via Android Central App
    That's an odd issue - Let us know if wiping cache works.
    06-04-2014 10:00 AM
  6. diminisheduk's Avatar
    Well since the cache wipe, I am now hitting 100%! Thank you very much indeed, massively appreciated!

    Posted via Android Central App
    B. Diddy likes this.
    06-04-2014 04:42 PM
  7. B. Diddy's Avatar
    Great! The cache partition wipe is the new "unplug it and plug it back in again." The voodoo that goes on in the cache partition is a big mystery to me, but I do know that clearing it can solve various problems!
    06-04-2014 04:44 PM
  8. diminisheduk's Avatar
    Ha.

    I left my phone plugged in over night at just under 100%. This morning I unplugged it and it was at 94%. Is there some kind of cut off with the charging? It seems like it has got to 100% then stopped charging, before proceeding to slowly drain overnight?

    If this is the case then it's a bit worrying as my phone is never going to be starting at 100% in the mornings...

    Posted via Android Central App
    06-05-2014 01:12 AM
  9. B. Diddy's Avatar
    The next time you charge overnight and still see the battery <100%, go to Settings>Battery, and tap the graph so that it becomes fullscreen. Give us that screenshot. I'd like to see if the "Charging" bar is solid at the bottom, or if it's intermittent. If it's intermittent, I'd wonder if there's a problem with your charging cable or your charging port.
    06-05-2014 01:23 AM
  10. diminisheduk's Avatar
    Do you mean does it have troughs and peaks as if losing connection?

    Posted via Android Central App
    06-05-2014 02:01 AM
  11. B. Diddy's Avatar
    If you tap the battery graph, it'll become full screen. Along the bottom, you'll see some bars, including a Charging bar. I'm interested in knowing if that Charging bar is continuous when you're charging over night, or if there are big gaps. If there are big gaps, then I'd wonder if the cable or the charging port are faulty, since the charging should be continuous. If the charging is faulty, that might be why it's falling to the low 90's in the morning even when it's plugged in overnight.
    06-05-2014 02:39 AM
  12. diminisheduk's Avatar
    Ah I'm with you. Currently the charging bar is not there, I presume that's why I need to check this first thing after charging?

    Posted via Android Central App
    06-05-2014 02:42 AM
  13. B. Diddy's Avatar
    Right--so charge it overnight tonight, then check it in the morning. If it isn't at 100%, go to Settings>Battery​, tap the graph, and take a screenshot of that fullscreen graph. Then post it here and let's see if we can figure it out.
    06-05-2014 02:47 AM
  14. diminisheduk's Avatar
    Ok, thank you very much. Could not charging it before first use be an issue? I shall let it drain completely before next charge.

    Posted via Android Central App
    06-05-2014 03:16 AM
  15. B. Diddy's Avatar
    Modern lithium batteries shouldn't be affected by whether or not you charged it fully upon first use. You don't have to worry about "conditioning" the battery. I would avoid letting it drain all the way to zero, because a lithium battery that reaches true zero is irreversibly discharged. Devices don't really let you get to true zero, shutting off automatically before that happens--but it's not a good habit to get into. Let it drop down to maybe 20% or so, then charge it up overnight.
    06-05-2014 03:20 AM
  16. diminisheduk's Avatar
    Ok, I'll do that. Maybe it is something to do with it being a brand new phone :/

    Posted via Android Central App
    06-05-2014 06:43 AM
  17. Nihal Rathod's Avatar
    Dude, it doesn't matter how old your phone is. All of the android doesn't be same. There can be some or the other problem with some device. Just wipe cache and try if it doesn't works. Please factory restore before that copy your files.

    Sent from my GT-I9192 using Tapatalk
    06-05-2014 06:51 AM
  18. diminisheduk's Avatar
    This is a fresh install, the phone is not even a week old.

    Posted via Android Central App
    06-05-2014 07:58 AM
  19. diminisheduk's Avatar
    Sorry, that was in response to performing a factory reset, don't think I was very clear lol

    Posted via Android Central App
    06-05-2014 10:58 AM
  20. diminisheduk's Avatar
    This issue seems to have gone away now. Not sure if it is related to the cache clearance, recent android update or just giving the phone some time to settle.

    Thanks very much to you all!

    Lee

    Posted via Android Central App
    B. Diddy likes this.
    06-08-2014 08:54 AM
  21. Kaido's Avatar
    My Nexus 5 is charging extremely slow and stopped at 90%.
    06-11-2014 11:20 AM
  22. B. Diddy's Avatar
    My Nexus 5 is charging extremely slow and stopped at 90%.
    Ok, and have you tried the cache partition wipe that was suggested earlier in this thread?
    06-11-2014 12:27 PM
  23. Kaido's Avatar
    Ok, and have you tried the cache partition wipe that was suggested earlier in this thread?
    I tried it right after I posted that. I successfully charged it to 100%!
    B. Diddy likes this.
    06-11-2014 12:33 PM

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