1. Jason Mills3's Avatar
    hey all,

    I'm having a hell of a time getting this thing figured out so thought I'd ask on here.

    Basically, I clicked Settings > Storage and noticed 3.46 GB of photos/videos showing in that area (nice purple bar). Since I auto back-up my photos to Google+, I wanted to free up some storage space. I deleted all of the photos on my device and the Gallery showed no photos. Likewise, clicking the Photos app > On Device option showed the lovely "No Photos Found" text.

    I went back to Settings > Storage, the photos/videos area still showed 3.16 GB! So I searched for an answer and followed some recommendations:

    * I deleted the DCMI > Camera > .thumbnails folder (No good)
    * I then added an empty file called .thumbnails to that area so that the thumbnails folder could not be recreated (No good)
    * I went to Google+ and deleted the Auto Back-up items that I no longer wanted (No good. Seeing a trend here).

    So I ask y'all for a step-by-step guide on how to correct his problem. I am using ES File Explorer to look through all of my storage and my N5 is NOT rooted (not ready for that yet!). Anyway, I appreciate ANY help you can provide.

    Jason "InVinoVeritas" Mills
    07-21-2014 03:57 PM
  2. B. Diddy's Avatar
    There might be other big thumbnail database files elsewhere, not just in the DCIM folder. Try the Pictures folder. I have a folder there called com.google.android.googlephotos that is almost 500 mb in size.
    07-21-2014 05:23 PM
  3. jj14x's Avatar
    Basically, I clicked Settings > Storage and noticed 3.46 GB of photos/videos showing in that area (nice purple bar).
    In that same location, tap on the 3.46GB, and that should show you the photos that are taking up that space.
    belodion likes this.
    07-21-2014 06:01 PM
  4. belodion's Avatar
    In that same location, tap on the 3.46GB, and that should show you the photos that are taking up that space.
    ( I just tried that, and it does indeed work.)

    Posted via Android Central App
    07-21-2014 06:40 PM
  5. Jason Mills3's Avatar

    I deleted the items in Pictures (15 mb). I then clicked the 3.16 GB under SETTINGS > STORAGE. i was taken to the Gallery app. It has 1 image that i downloaded from a text yesterday. Long story short. Those suggestions didnt work. Is there another suggestion?

    07-22-2014 04:25 PM
  6. N4Newbie's Avatar
    Go back to ES File Explorer and check the Pictures, Panoramas and Movies folders.
    07-22-2014 05:17 PM
  7. belodion's Avatar
    Also, have you tried a soft reset to see if that triggers the Pictures and Videos storage to nought, which is what it ought to be if you've deleted everything?

    Posted via Android Central App
    07-22-2014 05:46 PM
  8. Jason Mills3's Avatar
    Nothing in any of those folders and soft reset didnnot help. :-/
    07-22-2014 07:27 PM
  9. B. Diddy's Avatar
    Have you tried booting into Recovery Mode and wiping the system cache partition? http://forums.androidcentral.com/nex...-recovery.html

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    07-22-2014 08:16 PM
  10. Jason Mills3's Avatar
    ok. tried clearing the system cache, but other than learning how to do that, I got no joy (AKA, the stuff still has 3.14 GB identified as being in use).
    07-25-2014 07:18 PM
  11. dkreeg's Avatar
    Delete all the Picasa folders in:


    I had the same question not too long ago and this is where all the storage is....


    Sent from my Nexus 5 using Tapatalk
    07-25-2014 07:39 PM
  12. grantdickson's Avatar
    Download storage analyser from the play store. That will tell you where the storage is being used

    Posted via Android Central App
    Attached Thumbnails No photos on N5, but 3.16 GB from Setting>Storage?!-12928.jpg  
    07-26-2014 04:26 AM
  13. LeoRex's Avatar
    DiskUsage is another great app....gives a visual representation of what is taking up space.
    07-29-2014 11:02 AM
  14. Jason Mills3's Avatar
    No items in Pictures folder
    07-29-2014 07:33 PM
  15. Jason Mills3's Avatar

    thank you for your help. I figured it out and I'm a goober.I had some locally stored music in my DCMI folder.DERP!!

    07-29-2014 07:44 PM

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