1. Nigel Huang's Avatar
    When I make calls and recieve calls, no sound comes from the earpiece at the top, the volume level is maxed out and nothing. Then when I go and press the speaker it works. The phone is only 1 week old... the only thing installed is battery doctor
    08-04-2014 11:46 AM
  2. B. Diddy's Avatar
    Sounds like a hardware defect. Does the problem persist after a reboot? How about a cache partition wipe? Keep in mind that the latter can take up to 10 minutes, but you won't lose any personal data: http://forums.androidcentral.com/nex...-recovery.html

    If the problem continues, I'd contact the place you bought the phone and ask about a replacement.
    08-04-2014 11:21 PM
  3. Umer Dawood Chishti's Avatar
    Same issue, tried everything possible from downgrading the OS and radio firmware. To trying different ROMs, nothing has helped so far.
    08-07-2014 05:38 AM
  4. Buddy1969's Avatar
    Maybe the headphone jack is stuck. You can try an insert a headphone, see if that works, then pull it out again and see if the earpiece works again.

    May be worth a try.
    08-07-2014 06:10 AM
  5. martin bristow's Avatar
    Thankyou Buddy1969, inserting/removing the headphones on my Nexus 5x fixed the dead earpiece problem for me!
    09-16-2016 05:00 AM

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