Why my phone all of a sudden has no service even though my account is in good stand?
My phone nexus 5 last week stopped working, when I tried to send a message it says "DATA NETWORK UNAVAILABLE" I could`t make a call either it said: "NO SERVICE" I called my provider which help me troubleshoot the device with no luck. Later that day I stopped at one of the stores they changed my sim card again no luck, so I decide to call google support they help me troubleshoot but they could`t figure out what was happening. After I exhausted everything I decided to restore the the phone to the factory settings I had hope that would help (that was one of the things suggested by google support) but again it did`t help. Can anybody help me? My phone is a NEXUS 5 and the android version 5.1 and it`s about 16 months old.
Thank you
My phone nexus 5 last week stopped working, when I tried to send a message it says "DATA NETWORK UNAVAILABLE" I could`t make a call either it said: "NO SERVICE" I called my provider which help me troubleshoot the device with no luck. Later that day I stopped at one of the stores they changed my sim card again no luck, so I decide to call google support they help me troubleshoot but they could`t figure out what was happening. After I exhausted everything I decided to restore the the phone to the factory settings I had hope that would help (that was one of the things suggested by google support) but again it did`t help. Can anybody help me? My phone is a NEXUS 5 and the android version 5.1 and it`s about 16 months old.
Thank you