Why does my nexus show no space when it has sufficient space?

[Sheena Roy]

I have a Google Nexus 5 (over a yr old and out of warranty).

I was/am facing the dreaded boot loop issue and decided to reset my phone. Now, neither has the original problem stopped and im facing a bigger issue.

The phone now tells me that I have insufficient space for any apps. I don't have a single app downloaded on my phone and am also unable to update the software. The software requires 24MB to update & in my storage, it shows that i have over 400MB of available space.

Not only that, my phone's total space is 12.5GB and the break up in storage is such:
available = 468MB,
Apps= 298MB,
Photos=24KB,
Audio=204KB,
Downloads = 8KB,
Cached data=698KB.

I have cleared the cache of all the in built apps as well.
Please help - i run my entire business through my phone & now it's a piece of junk! How do I fix this problem?


P.S. I am unable to install ANY apps

 

[WP7Nettwerk]

Do you have custom firmware, rooted? Something wrong with partitions.

Sent from my Nexus 6 using Tapatalk

 

[WP7Nettwerk]

Maybe something wrong (physical memory card issue - not sure).

Sent from my Nexus 6 using Tapatalk

 

[kilskev]

What software are you running? This could be the memory leak problem

Sent from my LG-V496 using Tapatalk

 

[alvintimothyjr]

I'd suggest a factory reset.

Sent from my Nexus 5 using Tapatalk

 

[srkmagnus]

I agree with the post above...perform a factory reset and let us know if that helps.