SIM card not recognised after battery swap out ... :(

rashomon69

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Nov 23, 2013
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Hi all

MY Nexus 5 suffered a battery failure recently. I have managed to replace that and all good with respect to that. However, since then I am unable to get my phone to recognise the SIM. The SIM was working fine but now I can't connect to my network (Tesco), It seems to recognise the SIM as it states - "No Service - Tesco" in the status panel at the top of the screen. The phone is well out of warranty and was bought directly from CarphoneWarehouse.

I've tried my wife's micro SIM in the Nexus and no luck there either. Further, I've tried my SIM in another old phone and it works fine. Finally, I've resorted to having a new SIM sent out by Tesco and tried that .... and still no luck.

Any idea what the issue could be? I've tried a factory reset a few times and inserted the SIM with the phone switched off .... running out of ideas.

:(

Appreciate any wise words from the experts!
 

belodion

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Jun 10, 2014
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If you will excuse me for suggesting it, is it possible that you unwittingly did damage or left something unconnected when replacing the battery?

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