[AC Question]

Hey!

I have a Google Nexus 5 and it's hooked up through Straight Talk's AT&T towers. Yesterday my phone randomly stopped being able to use its 4G, so even though it shows that I have full bars I can't connect to the internet using my data AND it seems as though I'm not receiving text messages. When I try to make normal calls, an automated voice tells me that something has been "deactivated".

I haven't reached my data use limit yet (not even by half!), my bill for this month is already long since paid, and I haven't downloaded/done anything that seems like it could have led to this. I've tried a couple of other fix-it methods but non seem to work.

Please help!

[belodion]

Welcome.

It might be best to contact your carrier in the first instance. They may be doing maintenance or repairs in your area, or have some other explanation.

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