Why can't I open MMS messages in Hangouts?

[AC Question]

Can't open MMS messages in Hangouts

I believe since my last androit update. When i receive MMS messages , I can't open them... When I click download it's downloading for a few minutes and then it just tell me message not downloaded. Touch to retry... I Have a nexus 5 therefore I only use hangouts.

Can anyone help me please.

thanks

 

[B. Diddy]

Re: Can't open MMS messages in Hangouts

Welcome to Android Central! First, are you certain mobile data is turned on? Second, open Hangouts, swipe in from the left, tap Settings>SMS, and make sure Auto-retrieve MMS is checked on.