03-08-2015 11:55 AM
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  1. sniffs's Avatar
    So my Nexus 6, twice now, has rebooted upon pulling it out of my pocket.

    It'll reboot, go to the Android logo, go to my lock screen and then the moment I put in my code it'll reboot again. Once it's done with that second reboot, it'll come back up normally where I can use it.

    It's done this sequence twice now within a week or so span. Is this the issue that Motorola recalled for? Since it's infrequent, can I count on them fixing the the issue with an OTA or should I really actually send the device back in for a replacement? I dont want to and hope that an OTA will fix the issue for those of us that dont want to send it off and wait for a replacement.
    11-26-2014 02:01 PM
  2. B. Diddy's Avatar
    That doesn't sound like the main problem that caused AT&T to send their shipments back: http://www.droid-life.com/2014/11/21...-software-bug/. This kind of thing could also be due to some 3rd party app. If it keeps occurring, see what happens if you boot into Safe Mode.
    11-26-2014 02:58 PM
  3. kayfaei's Avatar
    Not sure if this is the same thing or not. I was sleeping and heard the stupid att logo sound right that displays right before the phone boots up. So after the phone came back on I had 10 new google services updates in the play store. Seems like any google app.

    My phone was on when it rebooted, so I am not sure if it was because of the updates or a random thing. Thankful for the att logo though or I wouldn't of known

    Posted via the Android Central App
    From Nexus 6
    11-27-2014 07:49 AM
  4. edwarto#CB's Avatar
    I have two reboots but there not the same as power on I would see the flying balls but it would only take a few seconds to restart. not like when you do a power off and it takes a few minutes to boot up
    11-27-2014 08:44 AM
  5. Benjamin_NYC's Avatar
    AT&T = BLOAT = problems = using the wrong carrier.

    Posted via the Android Central App
    11-27-2014 09:58 AM
  6. eak1570's Avatar
    I have AT&T and haven't found any reboot or problem at all....and battery is very good too...maybe try factory reset..
    11-27-2014 11:08 AM
  7. sniffs's Avatar
    Well I'm hoping we see an OTA soon to fix all the misc bugs that Lollipop has. If it continues after that OTA I'll wipe it.
    11-27-2014 11:16 AM
  8. djkleric's Avatar
    I have had mine reboot twice, and both times it happened when I was sending a sms through the new messenger app. switched back to hangouts and it hasnt rebooted since.
    11-27-2014 07:27 PM
  9. Benjamin_NYC's Avatar
    Twice now, while using the phone with a headset.

    Posted via the Android Central App
    11-28-2014 04:28 PM
  10. kayfaei's Avatar
    So do you think this is a software bug? or a hardware issue? Mine rebooted again today for the second time. I am not sure what is causing it to reboot. It was just lying flat untouched then I heard the ATT logo splash screen.

    The only thing is, just like my previous post. immediately after the reboot there was a update in the playstore that started to download. I went into the play store settings and changed it so it doesn't automatically start downloading when a app is ready to be updated.
    11-30-2014 01:34 AM
  11. sniffs's Avatar
    Mine rebooted twice yesterday within like two hours. Wasn't using it at the time. In fact every time it's rebooted I wasn't using it.
    11-30-2014 10:07 AM
  12. fronzdan's Avatar
    I just got this phone today. It has already rebooted like this once. The phone was sitting on my chest, I had dozed off for a minute. Freaking AT&T startup sound woke me up. Besides the reboot problem, WTF is with that stupid sound and why can't I get rid of it?!!
    12-01-2014 08:49 PM
  13. VW Maverick's Avatar
    Wacky.
    No reboots here.

    Mav.

    Sent from my Sprint Tri-Band Nexus 6.
    TraderGary likes this.
    12-01-2014 09:01 PM
  14. rabydanimal's Avatar
    Glad to see I'm not the only person with this problem. My AT&T N6 has rebooted seemingly at random 3 or 4 times now, usually while in my pocket. Aside from questioning the phone's reliability it's bloody annoying as hell that the AT&T jingle always plays at full volume though those wonderful dual front facing speakers.
    12-03-2014 09:13 AM
  15. courtneyftw's Avatar
    Glad to see I'm not the only person with this problem. My AT&T N6 has rebooted seemingly at random 3 or 4 times now, usually while in my pocket. Aside from questioning the phone's reliability it's bloody annoying as hell that the AT&T jingle always plays at full volume though those wonderful dual front facing speakers.
    I use Silent Boot to remedy that noise :]
    12-03-2014 09:14 AM
  16. putertech's Avatar
    I have one directly from Google and it happens to me so its not just an AT&T thing
    12-03-2014 10:08 AM
  17. sniffs's Avatar
    I'm hoping 5.0.1 fixes this. I was laying in bed, things were working fine on my phone. Unplugged it, got dressed, as I was leaving my house, BAM.. DOO DOO DOO.. stupid AT&T sound..

    What's odd was the first couple times this happened, I couldnt power the screen on. So I would press and hold the power button to reboot it. The last couple times it's made the AT&T reboot sound, I just left it.. checked it like 10 minutes later and it was back to normal.

    Do we know if anyone's sent in a ticket to Google about this?

    How can Motorola recall the AT&T Nexus when this is happening to people who bought from Motorola or Google and are just using an AT&T SIM?

    This isn't an AT&T device specific issue.. it's an issue using an AT&T SIM inside the Nexus 6.

    http://forum.xda-developers.com/nexu...ution-t2951248
    12-03-2014 10:31 AM
  18. Benjamin_NYC's Avatar
    I'm hoping 5.0.1 fixes this. I was laying in bed, things were working fine on my phone. Unplugged it, got dressed, as I was leaving my house, BAM.. DOO DOO DOO.. stupid AT&T sound..

    Do we know if anyone's sent in a ticket to Google about this?

    How can Motorola recall the AT&T Nexus when this is happening to people who bought from Motorola or Google and are just using an AT&T SIM?

    This isn't an AT&T device specific issue.. it's an issue using an AT&T SIM inside the Nexus 6.

    http://forum.xda-developers.com/nexu...ution-t2951248
    The ATT issue is different.

    Posted via the Android Central App
    12-03-2014 10:37 AM
  19. sniffs's Avatar
    The ATT issue is different.

    Posted via the Android Central App
    Motorola Recalls AT&T Nexus 6 Due to Faulty Firmware

    Doesn't appear to be, seems to be all the same. Device reboots, screen doesnt power on until you reboot it.

    Puretech above me has a Google Play version and he said it's doing the same thing along with many people over in that XDA post.
    12-03-2014 10:40 AM
  20. radicchio's Avatar
    I use Silent Boot to remedy that noise :]
    Have you actually used it on the N6? The reason I'm asking is because, when I checked it out at the Play Store, there was one comment (dated 11/29) stating that it had worked on another phone but would not work on the N6.
    12-03-2014 11:46 AM
  21. Benjamin_NYC's Avatar
    Motorola Recalls AT&T Nexus 6 Due to Faulty Firmware

    Doesn't appear to be, seems to be all the same. Device reboots, screen doesnt power on until you reboot it.

    Puretech above me has a Google Play version and he said it's doing the same thing along with many people over in that XDA post.
    The ATT versions basically had KitKat installed I thought.

    Posted via the Android Central App
    12-03-2014 11:49 AM
  22. radicchio's Avatar
    I'm hoping 5.0.1 fixes this. I was laying in bed, things were working fine on my phone. Unplugged it, got dressed, as I was leaving my house, BAM.. DOO DOO DOO.. stupid AT&T sound..

    What's odd was the first couple times this happened, I couldnt power the screen on. So I would press and hold the power button to reboot it. The last couple times it's made the AT&T reboot sound, I just left it.. checked it like 10 minutes later and it was back to normal.

    Do we know if anyone's sent in a ticket to Google about this?

    How can Motorola recall the AT&T Nexus when this is happening to people who bought from Motorola or Google and are just using an AT&T SIM?

    This isn't an AT&T device specific issue.. it's an issue using an AT&T SIM inside the Nexus 6.

    [Q] AT&T Random Reboot - Solution? | Nexus 6 | XDA Forums
    The boot sound comes on with phones bought from Motorola or Google, as well as straight from AT&T??!! I've been holding out to buy one from either Motorola or Google rather than on contract with AT&T because i do NOT want that sound every time I turn on or reboot my phone. It's not just an aversion to the actual sound, but also a practical matter for the times it would be inappropriate to have my phone making noise.
    12-03-2014 11:51 AM
  23. Benjamin_NYC's Avatar
    The boot sound comes on with phones bought from Motorola or Google, as well as straight from AT&T??!! I've been holding out to buy one from either Motorola or Google rather than on contract with AT&T because i do NOT want that sound every time I turn on or reboot my phone. It's not just an aversion to the actual sound, but also a practical matter for the times it would be inappropriate to have my phone making noise.
    No it does not.

    Posted via the Android Central App
    12-03-2014 11:53 AM
  24. courtneyftw's Avatar
    Have you actually used it on the N6? The reason I'm asking is because, when I checked it out at the Play Store, there was one comment (dated 11/29) stating that it had worked on another phone but would not work on the N6.
    I haven't, and won't be able to until Friday. But it has worked on all previous devices.
    12-03-2014 11:55 AM
  25. radicchio's Avatar
    I haven't gone back and referenced every complaint about the reboots here and on XDA, but I'm wondering if the common denominator is not where the phone was purchased but the carrier (AT&T)? Could it be their Sim card or something else about their particular setup that triggers this?
    12-03-2014 11:57 AM
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