1. purpleparrotuk's Avatar
    I am on Lillipop 5.1. I have chosen a notification sound in Hangouts but no matter which one I change it too, even silent it uses the Europa sound all the time when a message comes in. Is it a bug?
    03-23-2015 03:13 AM
  2. purpleparrotuk's Avatar
    Its ok. I fixed it. Forced stop the app then cleared the cache and data. Works fine now.
    03-23-2015 08:11 AM
  3. Garrett Haskins's Avatar
    i had to allow Hangouts permission to storage in order to get downloaded ringtones to work
    khisel likes this.
    05-02-2016 02:29 PM
  4. davidnc's Avatar
    Just for clarification.
    In the Hangout App settings you can change the sound by going into Hangout App> Settings>Account settings( where it shows your gmail).There you have the option to change the sound , or turn vibrate on or off, or show notfications on or off
    whitedragon33 and comasplice like this.
    05-10-2016 06:29 AM
  5. emhcha's Avatar
    i had to allow Hangouts permission to storage in order to get downloaded ringtones to work
    i havent posted on this forum in years and i reset my password and signed in for this post.

    Thank you so much, i was trying all sorts of weird crap trying to get it to work but what you mentioned made it work right away! (Using a ZTE Axon 7)
    09-20-2016 10:28 AM
  6. KevinD145's Avatar
    how do u do the enable storage thing?
    12-03-2016 06:54 PM
  7. KevinD145's Avatar
    how doo u do that?
    12-03-2016 06:55 PM
  8. khisel's Avatar
    To change an app's permissions go to the settings gear/Apps/Hangouts/Permissions and turn on Storage.

    Kudos to Garrett, he solved my problem, too!
    08-12-2017 07:39 PM

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