1. Neub13's Avatar
    Hey I just picked up a nexus 6 last Friday. The back camera won't open.

    It started doing this right before I couldn't open it anymore.

    Any help is appreciated

    Posted via the Android Central App
    Attached Thumbnails Camera not opening-4365.jpg  
    06-16-2015 02:04 PM
  2. SpookDroid's Avatar
    I would try downloading a 3rd party camera app from Google Play. If that camera app cannot open the camera, try booting into Safe Mode. Try opening the camera again. If it doesn't, it looks more likely to be a hardware issue. But since this is a new phone and you probably don't have a lot saved there yet, I'd back everything up and do a factory reset (remember, this wipes ALL data from your internal memory, including pictures, media files, apps... everything).

    If that doesn't fix it, then the camera module is probably faulty and needs replacement. It can range from a simple loose connector to a burned out sensor.
    06-16-2015 02:33 PM
  3. Neub13's Avatar
    Sweet, I'll try that. Thanks yo

    Posted via the Android Central App
    06-16-2015 02:34 PM
  4. SpookDroid's Avatar
    Let us know if it helped
    06-16-2015 02:48 PM
  5. Neub13's Avatar
    No luck haha. Looks like I'll be taking it back

    Posted via the Android Central App
    06-16-2015 07:16 PM
  6. SpookDroid's Avatar
    Must be faulty hardware then
    06-18-2015 11:07 AM

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