1. fglass1's Avatar
    I've looked in Settings and can not find anything that might lead me to the DTMF adjustment from short to long for my hearing aid app.
    07-01-2015 05:40 PM
  2. SonicJoe's Avatar
    Open the dialer, press the 3 dots in the upper right corner (in the search bar), select Settings, Calls. Hearing aid comparability and DTMF settings are there.
    07-01-2015 08:30 PM
  3. fglass1's Avatar
    Thanks Sonic! I'll give it a try.
    07-07-2015 06:51 PM
  4. JimSmith94's Avatar
    Open the dialer, press the 3 dots in the upper right corner (in the search bar), select Settings, Calls. Hearing aid comparability and DTMF settings are there.
    I can only turn hearing aid compatibility on or off. There are no other settings available after I turn it on. I have the US model, do you?
    07-08-2015 01:07 AM
  5. SonicJoe's Avatar
    I do have the US model. The setting for DTMF is right below the setting for hearing aid compatibility. The choices are Normal and Long.
    07-08-2015 08:13 PM
  6. JimSmith94's Avatar
    I do have the US model. The setting for DTMF is right below the setting for hearing aid compatibility. The choices are Normal and Long.
    Weird! On that screen I only have Calling accounts, Voicemail, Fixed Dialing Numbers, Wi-Fi calling, TTY mode, Hearing aids, Call forwarding, and Additional settings.
    07-08-2015 09:35 PM
  7. SonicJoe's Avatar
    Maybe it's carrier specific? I'm on Verizon if that makes a difference.
    07-09-2015 06:30 PM
  8. JimSmith94's Avatar
    Maybe it's carrier specific? I'm on Verizon if that makes a difference.
    I'm on T-Mobile so we are on different software versions. It's odd that there would be a difference for that feature though.
    07-09-2015 11:49 PM

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