Hello folks,
This is my first post here though I've browsed for a while now.
I bought a 64GB Nexus 6 from the recent sale on Amazon. Love the phone, anyways...
I'm in the South Houston area, Clear Lake / NASA. I work in buildings where I rarely used to get signal on my old gnex and specifically wanted a phone that has band 12 support. Since I got the Nexus 6 I almost immediately noticed that there was no drastic improvement to my coverage indoors and began wondering what is up. In the last week I've researched about the LTE Engineering function and been monitoring my coverage trying to spot if I'm getting band 12 at all. For some reason I only appear to be getting Band 4 (period, no other bands) anytime I've had LTE coverage.
I spoke with T-Mobile about it earlier and their advanced customer support stated that this area is covered by band 12. Looking into the settings they checked that under preferred network type I have LTE (recommended) selected and Access Point Names was set to "T-Mobile GPRS" and that APN in that was set to fast.t-moble.com
After they verified this they said it's either a softwaer or hardware defect on my device and that I should try a complete factory reset of the device...
I'm a bit peeved since I've just got everything set up just the way I like it on the phone and don't necessarily want to start over.
Any advice before I start rooting and really hacking at this thing? I was hoping to avoid that for at least another year with this phone and just stay stock and up to date.
This is my first post here though I've browsed for a while now.
I bought a 64GB Nexus 6 from the recent sale on Amazon. Love the phone, anyways...
I'm in the South Houston area, Clear Lake / NASA. I work in buildings where I rarely used to get signal on my old gnex and specifically wanted a phone that has band 12 support. Since I got the Nexus 6 I almost immediately noticed that there was no drastic improvement to my coverage indoors and began wondering what is up. In the last week I've researched about the LTE Engineering function and been monitoring my coverage trying to spot if I'm getting band 12 at all. For some reason I only appear to be getting Band 4 (period, no other bands) anytime I've had LTE coverage.
I spoke with T-Mobile about it earlier and their advanced customer support stated that this area is covered by band 12. Looking into the settings they checked that under preferred network type I have LTE (recommended) selected and Access Point Names was set to "T-Mobile GPRS" and that APN in that was set to fast.t-moble.com
After they verified this they said it's either a softwaer or hardware defect on my device and that I should try a complete factory reset of the device...
I'm a bit peeved since I've just got everything set up just the way I like it on the phone and don't necessarily want to start over.
Any advice before I start rooting and really hacking at this thing? I was hoping to avoid that for at least another year with this phone and just stay stock and up to date.