1. RKnapton's Avatar
    The camera app acts like it wants to start, but will not. Not only has my camera stopped working, my flashlight has disappeared. I installed other flashlight apps, but none of them work. In the camera app I forced stop, cleared data and cash. Didn't help. I also have Avast anti virus which is always wanting to remove excess files. I don't remove anything using Avast.
    08-21-2017 04:28 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved from the Android Apps forum to the Nexus 6 forum, since the former is intended for developers to promote their apps.

    Does this persist in Safe Mode? https://support.google.com/nexus/answer/2852139?hl=en
    08-21-2017 06:32 PM
  3. RKnapton's Avatar
    Yes it is the same in Safe Mode.
    08-21-2017 09:55 PM
  4. BradTheGeek's Avatar
    You could try backing the phone up and flashing it, but I doubt it will help. Install this app and see if it lists your front and back cameras: https://play.google.com/store/apps/d...wareinfo&hl=en

    If one camera is missing then it is almost certainly a hardware issue (bad sensor, loose cable, etc). If both are missing it could be a controller chip has failed, or strange corruption in the OS (which a factory reset would fix).
    B. Diddy likes this.
    08-22-2017 07:50 AM
  5. B. Diddy's Avatar
    I agree with @BradTheGeek. But if the OS is corrupted, a factory reset might not actually fix the problem, since the phone would reset using the corrupted firmware. You might have to try manually reinstalling the firmware: https://www.androidcentral.com/how-m...ade-your-nexus
    08-23-2017 08:24 PM
  6. Dismaster's Avatar
    My rear camera stopped working a while ago but I have a camera app called Open Camera which starts on the front camera which works fine. Any other app that starts in the rear camera mode fails right away. I downloaded the hardware info app above and the rear camera is not detected, so it's a hardware issue.
    08-27-2017 03:14 AM
  7. escoba donkin's Avatar
    My Nexus 6 camera is black after I updated the phone to android 7.1
    06-17-2018 10:57 PM

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