1. setluky's Avatar
    Hi everyone!
    this is my problem
    Yesterday i turn off my wi-fi and after turn off the nexus7.this morning my children try to turn on the tab and make 5 bad try,the device turn on lock mode beacause too many try.The device ask me to connect to google play account to unlock but the wi-fi is off and i m not able to turn it on.I try the hard reset,i can go to the menue and choose recouvery mode and wait about 2 hours but the device not reboot(just google logo) it still locked!what i can do to solve this problem? thank you!
    07-24-2012 09:46 PM
  2. rsen's Avatar
    My tablet actually locked up and what I did was hold down the power button as well as the volume rocker (the whole thing) at once for about 10 seconds and then the tablet turned on. If that doesn't work, you may need to exchange it.
    07-24-2012 10:06 PM
  3. setluky's Avatar
    thank rsen for your reply
    hold donw power button and volume go to the reset menu i try it but nothing happen just google logo
    07-24-2012 11:19 PM
  4. Michael Larimore's Avatar
    Google has a good support number on their website-
    Twice i have been unable to get my tablet started after using it the day before. Support told me to hold the power button and the volume up button for - Get this --> 30 seconds WHILE it is plugged in... It did work... Support calls it deep sleep - I call it a problem. So long as it turns-on each time after this procedure, i will live with it...
    Jackie Davis1 likes this.
    09-19-2012 08:13 PM
  5. Girish Devadas's Avatar
    I have the same problem. WI FI is turned off and the tablet is locked. Axiom telecom in Dubai is not able to do a hard reset. They said they simply don't have the support for it. Kindly help
    09-21-2012 12:37 PM
  6. Girish Devadas's Avatar
    I Also suffer from the same problem. No help provided by anyone. I am going mad!
    09-24-2012 04:25 AM
  7. Girish Devadas's Avatar
    go to asus support, down load USB driver, make it very very very sure that the tab is connected to your pc. your pc must show a sign like it is connected to a USB device. then try the entire recovery mode process. it worked for me. It should work for you. google missed the most important aspect that the tab must be connected to a PC before recovery. How can they?.
    Jackie Davis1 likes this.
    09-24-2012 09:41 AM
  8. tabletnovice's Avatar
    go to asus support, down load USB driver, make it very very very sure that the tab is connected to your pc. your pc must show a sign like it is connected to a USB device. then try the entire recovery mode process.
    I'm curious. Why do you need a special USB driver? Isn't there one built into the tablet?

    I connected my tablet to my notebook yesterday. Nothing launched to indicate that it was connected though. I opened the computer and the icon for the tablet was there along with icons for the hard drive and other devices.
    09-24-2012 10:16 AM
  9. Girish Devadas's Avatar
    thats the way it works. I don't know why. I also thought that it will just work for me , but it never did,
    09-25-2012 08:18 AM
  10. tomview's Avatar
    Hi Chaps

    Tried this - went from dead Nexus 7 to working device - great - thanks
    11-01-2012 07:36 PM
  11. Dijoux33's Avatar
    It took me a minute to figure this out. The lock icon appeared after I downloaded the 4.1.2 update allowing landscape mode. Press & hold the LOCK icon that shows on the main screen...then simultaneously press the UNLOCK icon below it. Pressing both at the same time should unlock it.
    11-14-2012 03:57 PM
  12. Dijoux33's Avatar
    It took me a minute to figure this out. The lock icon appeared after I downloaded the 4.1.2 update allowing landscape mode. Press & hold the LOCK icon that shows on the main screen...then simultaneously press the UNLOCK icon below it. Pressing both at the same time should unlock it.
    11-14-2012 03:59 PM
  13. Dijoux33's Avatar
    Okay, just downloaded ANOTHER Nexus update on my tablet and my old fix from a few hours ago no longer works...NOW I have to press & hold the LOCK icon & "drag" it over to the UNLOCK icon for access. Hope this helps others as well. Also hope this doesn't happen with each update. Geesh.
    11-14-2012 08:52 PM
  14. hichris123's Avatar
    Okay, just downloaded ANOTHER Nexus update on my tablet and my old fix from a few hours ago no longer works...NOW I have to press & hold the LOCK icon & "drag" it over to the UNLOCK icon for access. Hope this helps others as well. Also hope this doesn't happen with each update. Geesh.
    That's how it was meant to be used on 4.1.

    Sent from my Nexus 7 using Android Central Forums
    11-14-2012 09:06 PM
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