Refunds on games that don't work?

xstex_

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Jul 4, 2012
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Is it possible to get a refund on an app/game that simply won't work on the Nexus 7? Even though it says it's compatible? I'm aware a refund button appears for a period of time, but what about after that? I don't always test something straight after.
 

Paul627g

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Nov 25, 2010
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Contact the app developer and they will issue you a refund if your complaint is valid and they are a respectable developer.
 

YAYTech

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Jul 18, 2012
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Returning apps - Google Play Help

After the 15 minute return period:

If you're unsatisfied with an application after the 15 minute return period has expired, we recommend contacting the developer directly.

You may find developers' contact information here:

Visit Google Play and select the app in question.
On the app's description page, scroll down to the Developer section
One of the following contact options will be provided: an email address, a phone number, or a website.

I would guess that there's generally not a refund option after the 15 minutes, but you can try contacting the developer.
 

moosc

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Oct 20, 2009
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Thats why when u DL a app u should try it as possible. That 15min starts from time of DL .

Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2
 

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