Hi! My Nexus 7 worked great for five days, but I have now been locked out of the device for just as many days. My Kaspersky security app worked fine, and then my pin number was suddenly not recognized. I double checked it. The app didn't seem to recognize the account all of a sudden. The short story is: Kaspersky has been no help at all, and neither has Google. I requested (automatically) a new password, but the one Kaspersky gives me doesn't work. I'm told that my email and/or password is not correct, and it doesn't matter if I copy & paste the email and password or if I type it! Is there a way to override the security app, even if it means wiping out everything I installed?
All I want is for the device to work properly!
Thanks in advance!
All I want is for the device to work properly!
Thanks in advance!