1. apgarc's Avatar
    Getting this message "Unfortunately, the process com.google.process.gapps has stopped" when I turn on Nexus 7 tablet. Also, "Unfortunately, gmail has stopped", and "Unfortunately, chrome has stopped" come up and shut down those programs respectively. I have searched other threads and they said to delete the google account and reboot then re add the account. This didn't work for me. I called the help support line found on the google page and they said to get a new one from Staples. Everything else works fine. Think I'm getting the run around there. Thought I'd ask if anyone here had other ideas. It is a month old and I have done the newest updates. Any help is appreciated.
    Thanks
    11-08-2012 05:50 PM
  2. jrwatson's Avatar
    I experienced that, along with other glitches (i.e. system crashing). a reset + hard reboot seemed to cure most of them. I'm still experiencing problems with my tab, but I'd rather man up than send it to incompetent ASUS support for a month. If you have issues that are occasional and not consistent, they don't do anything about it :/.

    If a reset doesn't resolve it, the issues might stem from an app. I know for a fact my screen filter app does funky things when it's active. If you reset it and are still experiencing issues even though you haven't re-installed your apps, I would just get a new one.
    apgarc likes this.
    11-09-2012 11:05 PM
  3. apgarc's Avatar
    thanks a lot. i'll try it today!
    11-10-2012 09:07 AM
  4. Kenny Tay's Avatar
    Can u tell me how to get new one from staoles? I got the same problem as u
    Thanks

    - - - Updated - - -

    Can u tell me how to get new one from staoles? I got the same problem as u
    Thanks
    11-11-2012 07:45 AM
  5. rootbrain's Avatar
    Can u tell me how to get new one from staoles? I got the same problem as u
    Thanks

    - - - Updated - - -

    Can u tell me how to get new one from staoles? I got the same problem as u
    Thanks
    This isn't a hardware issue people. This is software. Either an app or the system itself. I had it happen quite a bit, switched to a custom kernel (stock ROM, rooted) and the problem went pretty much away, but it will occur occasionally if I try to do too many things at once. Check your recent apps, make sure they are all closed if not using them, then swipe them away out of the list.
    11-11-2012 12:28 PM
  6. apgarc's Avatar
    it worked.
    thanks jrwatson!
    thanks a lot. i'll try it today!
    11-14-2012 09:20 PM
  7. apgarc's Avatar
    sorry for late reply
    i followed jrwatson's advice and it worked
    sorry but i'm not turning it in....yet
    Can u tell me how to get new one from staoles? I got the same problem as u
    Thanks

    - - - Updated - - -

    Can u tell me how to get new one from staoles? I got the same problem as u
    Thanks
    11-14-2012 09:22 PM

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