Okay I posted here a short time ago about getting my N7 replaced because of blown speakers..... I purchased the N7 back on July 30, and about two weeks after having it, the speakers blew! I was planning on just replacing the speakers myself, as it seemed like a very easy fix, but I can't find the part in stock anywhere....So I decided to just call Google and try to get the N7 repaired or replaced.....I talked with a very pleasant girl named Nadine....explained my problem to her...she put me on hold for a few minutes, then told me they were shipping a new N7 to me and I should have it within 72 hours....she was also including a return UPS label to ship the defective N7 back! I was surprised when I got the new N7 delivered in 48 hours! I was told by her that if I didn't ship the defective N7 back within two days after getting the new one, that my credit card would be charged $199.00.... needless to say, I shipped the old one back yesterday! So all is well, and the new N7 is running perfectly! I was just so glad that Google Customer Care was a positive thing for me, rather than some of the horror stories I've read about on this forum!
Sent from my Nexus 7 using Android Central Forums
Sent from my Nexus 7 using Android Central Forums
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