Google Play Store crashes or refuses to open - Android Forums at AndroidCentral.com

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05-22-2017 12:42 PM

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https://forums.androidcentral.com/showthread.php?t=246334&s=bff649cafbe41eff657392470473eb5a&p=2536952&viewfull=1#post2536952

rxgadget

For some reason Google Play Store crashes or just hangs. I have u installed all updates on the app itself. I would prefer not to do a force reset if at all avoidable. I am Stock on my Nexus 7

Sent from my Nexus 7 using Tapatalk HD

01-21-2013 07:22 PM

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138,534

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B. Diddy

Senior Ambassador

I don't think the updates should be a problem. Try clearing the cache. If that doesn't help, clear the data (from the Settings/Apps/All apps menu), but you may have to reenter your login information afterwards.

Ntchwaidumela likes this.

01-21-2013 09:02 PM

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still1

clear data/cache for play store app. restart Nexus 7 and login to playstore again

01-21-2013 10:06 PM

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Jonathan Lidbeck

Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.

elaineyv, ginnyww, cabeywardhana and 13 others like this.

03-15-2013 03:46 PM

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Kyle Mcwilton

Originally Posted by Jonathan Lidbeck

Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.

Oh my god thank you so much this worked instantly! My phone is fixed even the htc people didn't know what it was!

03-18-2013 07:42 PM

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Kaio Obviate

I have the same problem, but I don't even get the message "Unfortunately, Google Play has stopped."... I went in Settings/Applications/All and wasn't able to find any Google Download Manager app. I have a Samsung Galaxy S3. Do you know any other ways?

03-19-2013 08:18 AM

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Kaio Obviate

Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:

armyintelmom, Ntchwaidumela and rxgadget like this.

03-19-2013 11:12 AM

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D4rth

Originally Posted by Kaio Obviate

Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:

thx alot for the vid

- - - Updated - - -

Originally Posted by Kaio Obviate

Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:

thx alot for the vid

Daniela Rubin Pedrazzo and Matus Morong like this.

03-20-2013 11:28 AM

Like 2

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Paul Drifter P

Video works for me
Fixed my phone
If you was in the uk I would buy you a pint
Cheers

03-24-2013 04:14 AM

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medixsr

o great it works thanks. mine was just 1 month old grand and i was already upset as i just migrated from iphone after 5 years

04-04-2013 12:55 AM

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elaineyv

Many thanks Jonathan - you hit the spot!!

04-04-2013 02:04 AM

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1

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michelleskandari

thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu so much

04-20-2013 05:19 AM

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DarcyGla

That was the solution, i couldnt find it.. but i clicked RESET APP PERFERENCES.. which reset all of them.. I recall now i had turned that one off cause i was having a problem with an update for GTA3..

Thank you so much.

04-21-2013 12:49 PM

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tim lewis1

THANKKSS this really helped me with my playstore not working problem i had..... even called tmobile but they couldnt understand but this guy right up here knew exactly what it was wow... fersure

04-21-2013 10:14 PM

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tim lewis1

thanks jonathan lidbeck u got it!! fersure

- - - Updated - - -

Originally Posted by Jonathan Lidbeck

Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.

04-21-2013 10:16 PM

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2

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plarson

Yes, this worked! Now the question remains, how did this get disabled in the first place?

04-25-2013 07:26 AM

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Ethan Richards

I have the same problem - unfortunately, google play store has stopped - but I have a hipstreet flare 9 inch tablet. How do I fix it on my tablet?

04-27-2013 08:09 PM

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Pramod G Dath

Thank you It's working fine now

04-29-2013 02:03 AM

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medha bisht

Hi..i tried enabling the download manager still the problem persist. Actually for me the pop ups are :
1. unfortunately google play store has stopped.
2. apps.process.google has stopped.

Please help.

05-08-2013 05:57 AM

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1

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Steven Cook1

I can no even find Google Manager... I tried to rest Apps ...did not work, I have a Samsung Note 2 ... in need of help I can't even get apps now... grrrrrrrr

05-09-2013 09:49 AM

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TheRealMC102

Thank you It works

05-10-2013 09:49 PM

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1

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Chris Leigh

Thanks heaps first answer thread worked a treat

05-15-2013 08:10 AM

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Jason Chutoo

Thanks for the the cool tips the video worked for me

05-16-2013 10:33 AM

Like 0

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Metalninja500

I agree with you I got the same problem too!!! Somebody help us!

05-18-2013 12:11 AM

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1

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Mirza Hasnat

my google play store is not working

05-22-2013 05:53 AM

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