05-22-2017 01:42 PM
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tools
  1. rxgadget's Avatar
    For some reason Google Play Store crashes or just hangs. I have u installed all updates on the app itself. I would prefer not to do a force reset if at all avoidable. I am Stock on my Nexus 7






    Sent from my Nexus 7 using Tapatalk HD
    01-21-2013 08:22 PM
  2. B. Diddy's Avatar
    I don't think the updates should be a problem. Try clearing the cache. If that doesn't help, clear the data (from the Settings/Apps/All apps menu), but you may have to reenter your login information afterwards.
    Ntchwaidumela likes this.
    01-21-2013 10:02 PM
  3. still1's Avatar
    clear data/cache for play store app. restart Nexus 7 and login to playstore again
    01-21-2013 11:06 PM
  4. Jonathan Lidbeck's Avatar
    Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

    Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.
    03-15-2013 04:46 PM
  5. Kyle Mcwilton's Avatar
    Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

    Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.
    Oh my god thank you so much this worked instantly! My phone is fixed even the htc people didn't know what it was!
    03-18-2013 08:42 PM
  6. Kaio Obviate's Avatar
    I have the same problem, but I don't even get the message "Unfortunately, Google Play has stopped."... I went in Settings/Applications/All and wasn't able to find any Google Download Manager app. I have a Samsung Galaxy S3. Do you know any other ways?
    03-19-2013 09:18 AM
  7. Kaio Obviate's Avatar
    Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:
    03-19-2013 12:12 PM
  8. D4rth's Avatar
    Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:
    thx alot for the vid

    - - - Updated - - -

    Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:
    thx alot for the vid
    03-20-2013 12:28 PM
  9. Paul Drifter P's Avatar
    Video works for me
    Fixed my phone
    If you was in the uk I would buy you a pint
    Cheers
    03-24-2013 05:14 AM
  10. medixsr's Avatar
    o great it works thanks. mine was just 1 month old grand and i was already upset as i just migrated from iphone after 5 years
    04-04-2013 01:55 AM
  11. elaineyv's Avatar
    Many thanks Jonathan - you hit the spot!!
    04-04-2013 03:04 AM
  12. michelleskandari's Avatar
    thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu so much
    04-20-2013 06:19 AM
  13. DarcyGla's Avatar
    That was the solution, i couldnt find it.. but i clicked RESET APP PERFERENCES.. which reset all of them.. I recall now i had turned that one off cause i was having a problem with an update for GTA3..

    Thank you so much.
    04-21-2013 01:49 PM
  14. tim lewis1's Avatar
    THANKKSS this really helped me with my playstore not working problem i had..... even called tmobile but they couldnt understand but this guy right up here knew exactly what it was wow... fersure
    04-21-2013 11:14 PM
  15. tim lewis1's Avatar
    thanks jonathan lidbeck u got it!! fersure

    - - - Updated - - -

    Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

    Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.
    04-21-2013 11:16 PM
  16. plarson's Avatar
    Yes, this worked! Now the question remains, how did this get disabled in the first place?
    04-25-2013 08:26 AM
  17. Ethan Richards's Avatar
    I have the same problem - unfortunately, google play store has stopped - but I have a hipstreet flare 9 inch tablet. How do I fix it on my tablet?
    04-27-2013 09:09 PM
  18. Pramod G Dath's Avatar
    Thank you It's working fine now
    04-29-2013 03:03 AM
  19. medha bisht's Avatar
    Hi..i tried enabling the download manager still the problem persist. Actually for me the pop ups are :
    1. unfortunately google play store has stopped.
    2. apps.process.google has stopped.

    Please help.
    05-08-2013 06:57 AM
  20. Steven Cook1's Avatar
    I can no even find Google Manager... I tried to rest Apps ...did not work, I have a Samsung Note 2 ... in need of help I can't even get apps now... grrrrrrrr
    05-09-2013 10:49 AM
  21. TheRealMC102's Avatar
    Thank you It works
    05-10-2013 10:49 PM
  22. Chris Leigh's Avatar
    Thanks heaps first answer thread worked a treat
    05-15-2013 09:10 AM
  23. Jason Chutoo's Avatar
    Thanks for the the cool tips the video worked for me
    05-16-2013 11:33 AM
  24. Metalninja500's Avatar
    I agree with you I got the same problem too!!! Somebody help us!
    05-18-2013 01:11 AM
  25. Mirza Hasnat's Avatar
    my google play store is not working
    05-22-2013 06:53 AM
50 12

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