Hi,
I bought my Nexus 7 device a few months ago, and at first I was very happy with it.
Then came the first android version update and with it my troubles began.
First the screen began to change into the lock screen/stand by mode without any warning. and seemingly randomly, while I was working on the device. I would touch the screen to try to wake it up again, but it would just immediately get back to stand-by mode again and again. This would continue like this for about a minute, until it eventually responds to instructions again.
This can happen a couple of times a day...
Secondly, my applications such as Dropbox and Kindle keep unregistering from my device. So that for example every few days my Kindle gets unregistered and I need to download all my books all over again.
I tried doing a factory restore in order to get back to version 4.1, hoping that this would solve the problem, but to my surprise even after factory restore the operating system was still 4.2.1. Also, from what I?ve found out there is no way to disable system updates on nexus 7. (I did not root my device).
Does anybody have any idea what might cause these problems?
What should I do? Is there any way to send nexus 7 back to Google and get a new device?
Is it possible to get back to version 4.1? Will this help? Will I be able to prevent my nexus 7 from automatically updating its version?
Thanks for your help.
Ido
I bought my Nexus 7 device a few months ago, and at first I was very happy with it.
Then came the first android version update and with it my troubles began.
First the screen began to change into the lock screen/stand by mode without any warning. and seemingly randomly, while I was working on the device. I would touch the screen to try to wake it up again, but it would just immediately get back to stand-by mode again and again. This would continue like this for about a minute, until it eventually responds to instructions again.
This can happen a couple of times a day...
Secondly, my applications such as Dropbox and Kindle keep unregistering from my device. So that for example every few days my Kindle gets unregistered and I need to download all my books all over again.
I tried doing a factory restore in order to get back to version 4.1, hoping that this would solve the problem, but to my surprise even after factory restore the operating system was still 4.2.1. Also, from what I?ve found out there is no way to disable system updates on nexus 7. (I did not root my device).
Does anybody have any idea what might cause these problems?
What should I do? Is there any way to send nexus 7 back to Google and get a new device?
Is it possible to get back to version 4.1? Will this help? Will I be able to prevent my nexus 7 from automatically updating its version?
Thanks for your help.
Ido