1. syfanning's Avatar
    Both of my children have the 2012 wi-fi only Nexus 7. They received the 5.0.2 OTA upgrade. Things were working nicely for a few days, and this update fixed some issues we were having with their restricted profiles. But after about two weeks, the virtual keyboard stopped loading on both tablets. While they are in their profiles, they can use voice commands (though they hate it for compising emails), but the bigger problem is that without the keyboard, I can't log into my admin profile as I can't enter the password. And as they are on restricted profiles, we can't download a new keyboard or restore factory settings as there is no access to the Play store or most settings except from the admin account...

    Is this keyboard issue a known bug? (I've searched and not found it) And if so, is there a workaround or solution?

    (I have the 2013 Nexus 7 with 5.0.2 for myself, and am not experiencing the keyboard issues)
    02-03-2015 03:35 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you considered doing a reset?

    From an AOSP M8
    02-03-2015 04:25 PM

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