When you're the tech person in the household, it's frustrating trying various fixes without success, while defending the product and OS to the user you're trying to help. Resetting, uninstalling, reinstalling, cache wiping, factory resetting, testing, forum reading, and more testing... It's getting old. I don't want to root because I'm sure I'll still have to do more testing and explain to the user why something may not work. I know the N7 is showing it's age and other users are having success (like another N7 in my household), but I'm just frustrated. Time to buy the user a new product. Anyone else feel me?