1. AC Question's Avatar
    My father just passed away and had a Google Nexus 7. I am not sure of his google user name and password. How can I reset the device to default setting so I can start to use it?
    03-24-2016 11:55 AM
  2. anon(632115)'s Avatar
    I am sorry you have lost your father. If you can start up the device, add a new account (yours) then remove the old account. You can then reset the device. If the device has a screenlock it's impossible to get around this so you would need to contact Google for assistance.
    03-24-2016 12:09 PM

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