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GPS Problems on Nexus 7 (2013)
I bought a brand new Nexus 7 (2013) and am having problems with the Satellite GPS. The GPS only works for about 10 minutes or so after first using it. If I swap apps or use another app that uses GPS, my GPS dies (I'm testing using GPS Status with WiFi off).
I have to completely power off the device and power it back on again for it to work once more.
UPDATE 1: I've found that you can go to Settings > Location Access and turn off "Access to my location", wait a minute and turn it back on. Then it seems to work again. However, switching apps, breaks it yet again. Ugh!
UPDATE 2: Above trick on the settings doesn't always work. Sure fire is to reboot.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
BgameDroid I bought a brand new Nexus 7 (2013) and am having problems with the Satellite GPS. The GPS only works for about 10 minutes or so after first using it. If I swap apps or use another app that uses GPS, my GPS dies (I'm testing using GPS Status with WiFi off).
I have to completely power off the device and power it back on again for it to work once more.
I've had the same issue with mine I'm going to try factory reset if that doesn't fix it I'm going to exchange at Best Buy tomorrow
Sent from my SCH-I535 using Tapatalk 2
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Re: GPS Problems on Nexus 7 (2013)
I'm also having this issue :(
It only appears to work for a short period of time after it is booted up, even when using wifi to detect the position later. Once the GPS is lost, it's lost for good until reboot (bad to find that out on a roadtrip using the Nexus as a test device!).
Is this a defective unit issue or what?
Edit: It seems like if I open GPS Test up and let it run, it'll continue to track the position fine for several minutes (30+ minutes). As soon as I tab out of the program, the GPS ceases to function until reboot. Sounds like a software issue, but I'm wondering if everyone has it at the moment or just a few people.
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Re: GPS Problems on Nexus 7 (2013)
I can confirm mine does the same thing. Hopefully software.
Posted via Android Central App
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Re: GPS Problems on Nexus 7 (2013)
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Re: GPS Problems on Nexus 7 (2013)
Now the GPS icon is absent from the drop down tab
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Re: GPS Problems on Nexus 7 (2013)
Having the same problem here! thought I fixed it first by doing the trick to clear out cache of google system framework and also maps while the gps and location access is turned completely off, reboot turn it all back on and should be resolved. Helped make it better but still the gps would cease to work after 10-20 minutes of switching between gps apps. So I thought well after the two system updates, hard reset the tablet and see if that fixes the problem!
I had the gps today running for about 3 or 4 hours off and on with out the issue! Then i start installing my apps again, tweaking the system settings for everything, install older version of gas buddy which I think is one of the culprits, use it lock on to gps switch back and forth between gps status, gps test, maps, gasbuddy and then wala gps does not work but shows flashing searching for satellites icon all the time and its like the GPS gives out. I think its a memory problem or overstack flow with the gps driver that was compiled for android 4.3. Its like the buffer gets filled up while switching between gps apps off and on it goes with AGPS data then it cant handle it no more so it just ceases to work. then couple of hours later on its own it works intermittenly after driver resets on its own?
Go look for my threads over at XDA NEXUS & 2013 threads. (skyhawk21)
I have other tablets that are way older, galaxy S3 phone with similiar hardware and gps and it use to have the same problem with the first jellybean update, now with the current verizon update for the S3 the gps works good!
I do not know if I should exchange it or not, when the gps works it works good, then it flakes out which I assume is software/driver related!
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Re: GPS Problems on Nexus 7 (2013)
I'm having the same issue... thought it was just me so I returned my device for a different one. I have a support case with Google... hopefully they're aware others are having the same problem.
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Re: GPS Problems on Nexus 7 (2013)
When I had the old N7 I had the same issue. It seemed like I was the only one who did. A factory reset solved the issue.
Sent from my iPad using Tapatalk HD
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Re: GPS Problems on Nexus 7 (2013)
Just talked to support on this issue and it seems to fix the issue for me. Go to settings, storage, go to cached data, click on and check ok to clear cached data. So far gps is working just fine. Try it and please report back
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
theswede Just talked to support on this issue and it seems to fix the issue for me. Go to settings, storage, go to cached data, click on and check ok to clear cached data. So far gps is working just fine. Try it and please report back
Did not work for me.
If I tried a factory reset, and have my settings synced with Google, would my Nexus be restored to its exact same condition post-reset after allowing it to complete the sync? (Downloading all the apps I had, local content kept on device, etc.)
Edit: I think I finally fixed the issue. The Weather Channel App seems like it was killing the GPS functionality completely for my device. Now it's been running fine for a good 20m or so between various gps apps opening and closing without using wifi assistance. I also did clear the cache data too, but that alone did not work.
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Re: GPS Problems on Nexus 7 (2013)
Didn't work for me. It seems like whenever multiple location apps use the GPS, it goes haywire.
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Re: GPS Problems on Nexus 7 (2013)
Can you please extensively test the gps out for a good hour or so switching between, maps, earth, gps test, gps status, gasbuddy and other gps lock apps and see if it works on the new exchanged nexus 7 and also the one that the cache was cleared on, I keep trying all these solutions and it flakes out still!
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Re: GPS Problems on Nexus 7 (2013)
Same exact problem here and I bought the new nexus 7 to use for navigation in an airplane. I really need to know how to fix this issue. Do I need to return and get a different unit?
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Re: GPS Problems on Nexus 7 (2013)
I think everyone is having this issue right now. Seems to be a software bug - need to make sure Google is aware so they can fix ASAP.
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Re: GPS Problems on Nexus 7 (2013)
I personally didnt notice any issues, but i rarely use gps for much. By the sounds of it, it seems more software related. If it indeed is software, Im sure we will see a fix soon.
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Re: GPS Problems on Nexus 7 (2013)
My 2013 Nexus 7 GPS works for a few minutes after a boot. Then the GPS quits. I've tried all the tricks. The problem persists. I was contemplating returning the N7 to Wal-Mart until I saw this thread. I will hang on to the device and hope for a speedy fix.
Thanks, PLA
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Re: GPS Problems on Nexus 7 (2013)
Mine seems to work fine. A little slower to get a fix than my N4 indoors, but outside it gets a fix right away.
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Re: GPS Problems on Nexus 7 (2013)
My earlier fix was working well for a while, but quit after firing up Google Earth (I think).
Does anyone have an offline navigation app that works with the new Nexus 7?
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Re: GPS Problems on Nexus 7 (2013)
I already returned one to BestBuy and it does the same thing. Worse QI charging does not work on this one and did with the first one I got which is not a showstopper. Other than that they both work and it seems like a generally well made unit but GPS is mandatory since my justification was to get a tablet to replace my Garmin.
Since I suspect ALL of these have the same issue Google should fix things quickly but I only have 2 weeks to take it back if they don't fix it in that time frame I cannot take the risk.
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Re: GPS Problems on Nexus 7 (2013)
It's pretty much as the OP says.... first GPS launch locked in 8 seconds
[IMG]http://i1365.photobucket.com/albums/...ps83ac8878.jpg
After re-launching... nothing. hopefully the next update addresses it.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
skivvies I'm having the same issue... thought it was just me so I returned my device for a different one. I have a support case with Google... hopefully they're aware others are having the same problem.
Update:
Hello James,
Thank you for contacting Google Play Support Team. I understand your concern with your gps working on your device. I want you to know I am here to make sure to resolve any issues you may have with your device.
It is a know issue that Google is aware of and we are currently working on a update to fix the issue. I do apologize for the inconvenience this may cause.
Feel free to reply to this email and I will be able to further assist you.
Regards,
Osiguy
The Google Play Support Team
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Re: GPS Problems on Nexus 7 (2013)
Hopefully they have a fix soon. I had to turn off location on Twitter app the GPS was actually making mine reboot itself.
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Re: GPS Problems on Nexus 7 (2013)
I used Google Maps using GPS for about 50 minutes over the weekend and it worked fine for me. But I didn't have any other app requesting GPS service, so that may be the issue.
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Re: GPS Problems on Nexus 7 (2013)
I also have a problem with the GPS on the new Nexus 7. It keeps trying to locate the satellites. On wi-fi it works but not when leaving wi-fi.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
bboykin87 I've had the same issue with mine I'm going to try factory reset if that doesn't fix it I'm going to exchange at Best Buy tomorrow
Sent from my SCH-I535 using Tapatalk 2
Just Got off phone with support. She's never heard this problem and suggested I do a factory reset. Just wondering did you do that and if so did it work? Did you return it and does the replacement work or still the same? Thanks!!
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
eloderung Edit: I think I finally fixed the issue. The Weather Channel App seems like it was killing the GPS functionality completely for my device. Now it's been running fine for a good 20m or so between various gps apps opening and closing without using wifi assistance. I also did clear the cache data too, but that alone did not work.
Thanks - I uninstalled the Weather Channel app and rebooted, and it seems to be connecting fine now.
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Re: GPS Problems on Nexus 7 (2013)
I uninstalled The Weather Channel app too, but it hasn't helped mine. Still not working.
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Re: GPS Problems on Nexus 7 (2013)
Yea, my earlier fix did not hold for good after uninstalling the Weather Channel app.
GPS died for me after running Google Earth, but before that it was actually working for a good two hours or so (within a wifi network).
I think it's a combination of both certain apps killing GPS, and 2+ apps requesting GPS location at the same time.
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Re: GPS Problems on Nexus 7 (2013)
I used my gps extensively today without issue. I'm unlocked with TWRP and rooted.
Sent from my HTC One using Tapatalk 2
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Re: GPS Problems on Nexus 7 (2013)
I'm afraid to say I'm having the same GPS issue. I'm not going to bother to return mine since its apparent that this is an issue google needs to address.
Sent from my iPhone using Tapatalk 2
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Re: GPS Problems on Nexus 7 (2013)
Just experienced it this morning, switched between music and navigation and GPS went ****. Nothing I did brought it back, not even after rebooting. The GPS toggle in the quick settings pull down drawer also disappears.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
gizak Just experienced it this morning, switched between music and navigation and GPS went ****. Nothing I did brought it back, not even after rebooting. The GPS toggle in the quick settings pull down drawer also disappears.
I don't see it being a software issue as I have two new nexus 7 tablets that don't have gps issues. I used them extensively over two days without rebooting. Never skipped a beat...
If anyone experiencing this can get a replacement I would suggest trying.
Sent from my HTC One using Tapatalk 2
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Re: GPS Problems on Nexus 7 (2013)
Same problem here. Fire up Waze, drive a few moments and GPS goes belly up.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
ne0ne I don't see it being a software issue as I have two new nexus 7 tablets that don't have gps issues. I used them extensively over two days without rebooting. Never skipped a beat...
If anyone experiencing this can get a replacement I would suggest trying.
Sent from my HTC One using Tapatalk 2
Considering Google has said it's a known issue, and there has been mixed success fixing it by removing certain apps, I'd say it's more likely a software issue for most folks.
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Re: GPS Problems on Nexus 7 (2013)
So I was having the same GPS issue, and on a whim I turned off "scanning always available" in settings, Wi-Fi, advanced. After that, GPS functioned correctly over 8 hours, including launching maps, GPS status, and earth. I successfully navigated home after work, a 20 minute commute with no issues. I've checked in twice since and GPS still connecting properly.
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Re: GPS Problems on Nexus 7 (2013)
Same issue as others, Fire up GPS Essentials with Satellites display - 20minutes later GPS tracking locks up:'( - only way to recover is to reboot the device. No other GPS apps enabled. Will try turning off WiFi Scanning mode and see what happens.
-V
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Re: GPS Problems on Nexus 7 (2013)
I can confirm this is happening to me as well.
GPS works fine (on google maps / sygic) and then all of a sudden GPS signal is completely lost and no luck re-gaining.
Though, it does seem that Google knows about this... so we should have a fix soon! :)
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Re: GPS Problems on Nexus 7 (2013)
Thank god. Im having the same issue and searched the intertubes. Apparently "2013" in my search finally found what I needed.
So it appears this a known issue. I play Ingress alot and this makes playing almost impossible. i was about 5 minutes from taking my tablet back but it appears they are all affected.
Im wondering if rooting and changing the gps config file to more accurate setting would fix the issue. So far it seems no one has determined if its hardware, software, or bad coding....
I was very close to changing to these setting. Has anyone here rooted and seen the issue disappear?
NTP_SERVER=server 0.us.pool.ntp.org
server 1.us.pool.ntp.org
server 2.us.pool.ntp.org
server 3.us.pool.ntp.org
XTRA_SERVER_1=0.north-america.pool.ntp.org
XTRA_SERVER_2=1.north-america.pool.ntp.org
XTRA_SERVER_3=2.north-america.pool.ntp.org
XTRA_SERVER_4=http://xtra3.gpsonextra.net/xtra.bin
XTRA_SERVER_5=http://xtra2.gpsonextra.net/xtra.bin
ACCURACY_THRES=80
SUPL_PORT=7276
SUPL_HOST=supl.google.com
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Re: GPS Problems on Nexus 7 (2013)
Clearly its an issue google needs to address and exchanging tablets wont help. If you read the entire thread you will see many people have exchanged and are experiencing the same problem.
What is that you are using that you think it is "working"
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
Entus1 Thank god. Im having the same issue and searched the intertubes. Apparently "2013" in my search finally found what I needed.
So it appears this a known issue. I play Ingress alot and this makes playing almost impossible. i was about 5 minutes from taking my tablet back but it appears they are all affected.
So I looked up Ingress. mind = blown. Wow, I just requested an invite; I had no idea this was a thing. That looks pretty sweet.
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Re: GPS Problems on Nexus 7 (2013)
I have done factory resets and exchanged it at Best Buy. Still not working.
I did have better luck (It kept the GPS lock a lot longer) when I went in and disabled everything I could that uses location services.
Settings, Apps, ALL, Touch App, Choose Disable.
But it still locked up on me after about an hour.
I do love the tablet for playing Ingress, well until the GPS locks up and I have to re-boot. But it is very responsive and the compass works great in the game.
Hope they have a fix soon....
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Re: GPS Problems on Nexus 7 (2013)
How is playing Ingress on a WiFi tablet? I just got a beta invite and stuck at work. I also have an Android phone, so it is a non issue for me, but my co worker only has the N7 (and an iPhone) so he didn't think he could really play it.
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Re: GPS Problems on Nexus 7 (2013)
my plan was to use this as an ingress tablet, however this GPS problem has prevented this. So i'm still using my GS3. Hoping they resolve the GPS Issue soon, can't wait to use the new N7! Ingress if a fun game, what city are you in?
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Re: GPS Problems on Nexus 7 (2013)
I am in Columbus, OH and I was considering joining the Resistance.
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Re: GPS Problems on Nexus 7 (2013)
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Re: GPS Problems on Nexus 7 (2013)
I just realized you can't choose :(
That's a bummer, but it looks like I have been placed blue, so I am Resistance.
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Re: GPS Problems on Nexus 7 (2013)
You can absolutely choose. go green!
Originally Posted by
Diknak I just realized you can't choose :(
That's a bummer, but it looks like I have been placed blue, so I am Resistance.
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Re: GPS Problems on Nexus 7 (2013)
Add me to the list of ingress players noticing GPS issues on the new nexus 7...hopefully this gets fixed soon, I won't be returning it within 2 weeks since I trust google to fix the issue. This reminds me of my OG Droid...had the exact same issue with failing to lock onto gps, it was fixed with an update.
@Diknak Stay blue, no one is ever really happy being the bad guy. =)
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Re: GPS Problems on Nexus 7 (2013)
I have tethering turned on on my iPhone. I connect my Samsung Galaxy Tab 3 or my Nexus 7 to the wifi hot spot it creates and play for hours. Well with the external battery's I play for hours.
The Tab 3 works OK, but the Nexus works better for Ingress when the GPS stays connected to the satellites. But it is going back until they get it fixed. Then I will go buy it again.
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Re: GPS Problems on Nexus 7 (2013)
It appears I have the GPS issue as well. When using maps, the GPS never locks and thus I get inaccurate driving instructions.
:( :'( :-\
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Re: GPS Problems on Nexus 7 (2013)
For me, GPS works fine as long as Maps/Navigation is the only GPS app I use.
Once I start using GPS status, gas buddy, etc. eventually the GPS won't lock anymore.
It appears to be related to multple apps accessing the GPS port.
Similarly with random reboots, I stopped using chrome and they went away.
They'll eventually fix these problems. GPS and browsing are pretty major/basic functions of this tablet.
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Re: GPS Problems on Nexus 7 (2013)
Hi,
I just intend to use Nexus 7 for my mushroom picking tours, meaning the following needs:
1. Using real (not Assisted!) GPS offline for a 4-6 hours period
2. Using Locus and/or Oruxmaps navigation programs
3. Using SQLite and other format tourist maps for these programs
4. Geo-tagging the photos I make with the Nexus 7
5. Recording my tours + marking POI points (where I find mushrooms)
Do you think the Nexus can fulfill these needs?
Thank you:
Sándor
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
hobojoe196061 Add me to the list of ingress players noticing GPS issues on the new nexus 7...hopefully this gets fixed soon, I won't be returning it within 2 weeks since I trust google to fix the issue. This reminds me of my OG Droid...had the exact same issue with failing to lock onto gps, it was fixed with an update.
@Diknak Stay blue, no one is ever really happy being the bad guy. =)
Originally Posted by
hugg727 You can absolutely choose. go green!
Yeah, I figured out that you choose after the training missions. I went blue and captured my first neutral portal last night :D
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
Saci56 Hi,
I just intend to use Nexus 7 for my mushroom picking tours, meaning the following needs:
1. Using real (not Assisted!) GPS offline for a 4-6 hours period
2. Using Locus and/or Oruxmaps navigation programs
3. Using SQLite and other format tourist maps for these programs
4. Geo-tagging the photos I make with the Nexus 7
5. Recording my tours + marking POI points (where I find mushrooms)
Do you think the Nexus can fulfill these needs?
Thank you:
Sándor
I plan to use mine similarly, although not for mushrooms :) but yes, it can fulfill your need.as you can read in this thread, there are some gps issues you should be aware of, but I imagine they will be sorted out soon.
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Re: GPS Problems on Nexus 7 (2013)
I have the exact same problem. Only way to get GPS to reconnect is by rebooting.
I hope they fix this and it's a software problem. I bought my Nexus to use the GPS among other things.
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Re: GPS Problems on Nexus 7 (2013)
Ok add me too. Had mine since the 26th and GPS has been so bad that I returned my nexus and got another one only to have the same problem. I really hope Google/Asus fix this soon. GPS was the deciding factor for me in getting the original nexus 7 and now the new version as well. If Google can release two updates on the day this was released, then I'm sure they can fix this problem fairly soon. We just need to get the word out to as many places as we can and make this a big issue in order for them to do anything about it.
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Re: GPS Problems on Nexus 7 (2013)
I am almost positive this is a software issue. I tested this out by using Maps on my way home from work two days in a row. It dropped twice both times and I had to restart to get it working again. The kicker: both drops occurred at the EXACT same spot both days.
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Re: GPS Problems on Nexus 7 (2013)
Seven days so far with my new Nexus 7 and gps problems. I'm a pilot and need it to work properly. It holds lock well for maybe 20-30 minutes and then loses all satellites, searches, searches, and searches...cannot find a single satellite! Rectified only by a full power down and reboot. CALLED GOOGLE SUPPORT today! What a joke...They advised me I am the first person to report a gps problem, I should return the unit to Best Buy, and that I should do a factory reset...DUH! They also would not commit to any effort to research or resolve this. I suggested they look on this forum to validate my assertion that others are also experiencing problems. They answered that they are not allowed to address any isssues not directly reported to them. I'm not holding my breath. Too bad....otherwise the unit is a fine mix of features not found elsewhere. Returning it to Best Buy tommorrow.
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Re: GPS Problems on Nexus 7 (2013)
Disable Google play services. Fixed this same issue for me.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
flyhi46c CALLED GOOGLE SUPPORT today! What a joke...They advised me I am the first person to report a gps problem, I should return the unit to Best Buy, and that I should do a factory reset...DUH! They also would not commit to any effort to research or resolve this.
Now I now where the ex-microsoft support folks went to :) blue screen of death, no one has reported that, first step, reinstall windows.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
flyhi46c Seven days so far with my new Nexus 7 and gps problems. I'm a pilot and need it to work properly. It holds lock well for maybe 20-30 minutes and then loses all satellites, searches, searches, and searches...cannot find a single satellite! Rectified only by a full power down and reboot. CALLED GOOGLE SUPPORT today! What a joke...They advised me I am the first person to report a gps problem, I should return the unit to Best Buy, and that I should do a factory reset...DUH! They also would not commit to any effort to research or resolve this. I suggested they look on this forum to validate my assertion that others are also experiencing problems. They answered that they are not allowed to address any isssues not directly reported to them. I'm not holding my breath. Too bad....otherwise the unit is a fine mix of features not found elsewhere. Returning it to Best Buy tommorrow.
I'm also a pilot needing it to work.. Also called Google support 4 days ago, never heard of the problem...do factory reset etc...
Question for you, when you return it are you getting another one to try? If so, would like to hear how it's working.. Thanks!
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Re: GPS Problems on Nexus 7 (2013)
Returned today, no exchange. Reasons: 1. Google Nexus 7 'support' stated there is no known problem, nobody else has reported gps problems. 2. Support person explained that my reporting the problem does not warrant further investigation in and by itself. Therefore no 'problem report' was generated for attention. She stated that 'all calls are reviewed by managers' and that 'if they believe there is a problem' then action 'might' be taken. My being a former IT professional and Help Desk manager, I was less than impressed by this response.Furthermore, since others on this forum have called in the gps issue prior to my reporting it, this does not look hopeful. And since some have already exchanged in their units and found the same problem occurring, why should I chance this not getting resolved. We don't know if it is hardware, software, and if it will ever get addressed.
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Re: GPS Problems on Nexus 7 (2013)
I'm a pilot and find the gps unusable too. I'm using my nexus 7 2012 until the problem is fixed.
Sent from my Nexus 7 using Tapatalk 4 Beta
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Re: GPS Problems on Nexus 7 (2013)
I was thinking it might be a good idea for everyone to respond in this support thread just to give them a little extra push to fix it.
https://productforums.google.com/for...s/uElc_4OKRksJ
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Re: GPS Problems on Nexus 7 (2013)
Also a pilot, so no GPS is a deal-breaker. I can get the GPS to work by doing a factory reboot and it will work for a while (couple minutes to maybe 30 minutes) then enters an endless search cycle. I've done three factory reboots and same thing happened each time. The third time, all I did was log on with my Google account, load one app ( Avilution's Aviation Map) and run the app with GPS; I got a very quick GPS lock (10 seconds or so) that held for about 20 minutes then another endless search cycle. I haven't called Google customer support but I did post on the link to their support forum above. A poster who claimed to be from Google said on the forum that google is aware fo the problem and working on a fix. I don't understand Google's phone customer support as described above. Google of all people should understand that you can't "keep a lid on it" in the Age Of The Internet. Case in point: this forum.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
walrii I don't understand Google's phone customer support as described above. Google of all people should understand that you can't "keep a lid on it" in the Age Of The Internet. Case in point: this forum.
The guys you talk to on the phone are low level support and usually pretty clueless. We need enough people to raise a ruckus so this issue is kicked upstairs and taken care of and that's why I posted a link to the Google support forum in the post above yours.
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Re: GPS Problems on Nexus 7 (2013)
I did a factory reset and unchecked the new wifi thing during start up and it has been solid ever since.
Posted via Android Central App
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Not trying to be a **** because it should work without problems but when exactly do people use their tablet for GPS since only the WiFi version is available. I could see using this as a garmin or for in the car if it had a 3g or 4g radio in it but since it doesn't wouldn't your phone be a better choice. I'm not trying to pick a fight I'm just wondering what the use case is? My GPS works flawless too btw
Posted via Android Central App
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
BuffaloMadMan Not trying to be a **** because it should work without problems but when exactly do people use their tablet for GPS since only the WiFi version is available.
Standalone GPS apps are available, don't require data connection.
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Re: GPS Problems on Nexus 7 (2013)
Add me to the list. I tried a full reset as well. My digitizer also froze on me and I had to wait a while and it just "healed"
. I had to pull over Friday and swap out this to my iPhone instead for waze. This is very frustrating because if this isn't fixed I want to return it while I can.
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Re: GPS Problems on Nexus 7 (2013)
For everyone having GPS issues, can you post what version of Google Play Services you have? Go to Settings --> Apps --> All --> Google Play services. I'm wondering if the new version that's currently rolling out fixes it. I didn't get the update yet so it's still verision 3.1.59.
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Re: GPS Problems on Nexus 7 (2013)
My current location is being shown is incorrect, its good few miles away from my actual location.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
clankfu For everyone having GPS issues, can you post what version of Google Play Services you have? Go to Settings --> Apps --> All --> Google Play services. I'm wondering if the new version that's currently rolling out fixes it. I didn't get the update yet so it's still verision 3.1.59.
Is this speculative or was it established Google Play was contributing to the GPS problems? Links please.
Thanks.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
sfhub Is this speculative or was it established Google Play was contributing to the GPS problems? Links please.
Thanks.
Some people over on XDA and on the Google support forum have reported at least a temporary fix when they disabled Google Play services. I don't know if it's the source of the problem but just throwing stuff at the wall to see if anything sticks.
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Re: GPS Problems on Nexus 7 (2013)
You can add me to the list. GPS never gets a lock for any period of time. Just purchased yesterday
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
Dustin Baldwin Disable Google play services. Fixed this same issue for me.
That's not really a solution since many apps use Google Play Service APIs.
Originally Posted by
Gabriel Peterson I did a factory reset and unchecked the new wifi thing during start up and it has been solid ever since.
Posted via Android Central App
You can also do this in the WiFi advanced menu so you don't need to do a factory reset.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
clankfu Some people over on XDA and on the Google support forum have reported at least a temporary fix when they disabled Google Play services. I don't know if it's the source of the problem but just throwing stuff at the wall to see if anything sticks.
I wonder if this has to do with the new hardware geofencing that is part of the Google Play Services now.
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Re: GPS Problems on Nexus 7 (2013)
I've done a bit of test, called Google Play device support (they had me clear some cache's...like Framework), did more testing and now things "seem" to be working for now....still working on multi app and long-term testing...will let you know.
I doubt it's a hardware issue as I can get it to work "most" times. And I really don't want to return this unit...it's perfect otherwise :-) (after returning a 1st bad unit to Bestbuy...it was really bad).
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Re: GPS Problems on Nexus 7 (2013)
I just cleared the framework data and when I did that, it prompted me to ask me if I wanted Google to collect my location information, even when apps aren't running.
I declined and I will run the test on my way home from work. In this route, I previously had 2 dropped locks (same locations both days). Fingers crossed.
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Re: GPS Problems on Nexus 7 (2013)
Using MapFactor's GPS Navigation app that allows you to see how many satellites you're locked onto, my N7 bounces from 2 to 14 to 10 to 0 to 7, etc., in rapid succession.
On my Galaxy Nexus, and Sero 7 Pro, once locked, the number of satellites stays stable as displayed by the MapFactor app.
Obviously something very flaky is going on with GPS on the N7.
Posted via Android Central App
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Re: GPS Problems on Nexus 7 (2013)
Same problem -using Golfshot GPS with internet via bluetooth connection to iPhone hotspot, no satellite lock. Figured it was a software issue because it works for a while after turning GPS on and off.
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Re: GPS Problems on Nexus 7 (2013)
Official Google Response:
https://productforums.google.com/d/m...s/AS_TFzOMpfwJ
OK everyone, thanks for confirming my questions from a couple of pages ago, as well as the info that disabling Google Play Services seems to be a workaround. My Android engineering colleagues are investigating this issue.
By the way, in case you're not aware several components of Android use Google Play Services so disabling that can have some unintended consequences on the functionality/performance of your device. For example the Hangouts app won't work without enabling Google Play services.
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
markdek I've done a bit of test, called Google Play device support (they had me clear some cache's...like Framework), did more testing and now things "seem" to be working for now....still working on multi app and long-term testing...will let you know.
I doubt it's a hardware issue as I can get it to work "most" times. And I really don't want to return this unit...it's perfect otherwise :-) (after returning a 1st bad unit to Bestbuy...it was really bad).
UPDATE: It's not working, loaded a "single" gps app (Navigator), got in the car, drove around, and the gps dropped out, and would absolutely not reconnect. This is not good. And for now, I'm done investigating because I think there's nothing to be done on our end. I reported this to Google Play customer service....you should too.
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Re: GPS Problems on Nexus 7 (2013)
When you replaced it, did you still have the same issue.
Is this a random thing, or are ALL devices having this problem.
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Re: GPS Problems on Nexus 7 (2013)
Started having GPS issues with 4.3 update on all my devices (Original Nexus 7, Nexus 10 and Nexus 7 2013), have tried factory reset, toggling access location switch on & off, clearing cache and disabling Google play, none worked. Google play support also told me no one else had reported this issue, their only suggestion was a factory reset. The only thing that I found that works is to disable location access, power device off, wait then power on, enable location access then initiate app that uses the GPS and it will work as long as the app is running. If you turn the app off and then try to run it again it will not work. You will have to go through the whole disable location and power up process again. FYI the GPS/Nav app I am using is Waze. I also returned my Nexus 7 2013 to Best Buy will wait for this issue to be resolved before repurchasing... Victor
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Re: GPS Problems on Nexus 7 (2013)
Post here as well. Google reps are looking at this one. Google Groups
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Ok, so I took the suggestion of installing GPS Test from Play and hitting settings and the Clear APGS button at the top. My GPS is taking longer to lock (up to 30 seconds) but seems to be functioning way more normally. I'll keep an eye on it over the next few days. Oh, and Update APGS caused it to break again, so did a Clear APGS and rebooted, and back to good.
Posted via Android Central App
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Re: GPS Problems on Nexus 7 (2013)
I also installed the app "GPS Test" from Google Play. I then went to settings and pressed "Clear AGPS".
My GPS has functioned normally all day without a single drop.
I have to agree with the person who thinks that the original install image had a corrupt AGPS and clearing it solves the problem.
Sent from my Nexus 7 (2013)
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Re: GPS Problems on Nexus 7 (2013)
clearing cache and restarting works, but it is a temporary fix that will cause it to drop again after about 45 min of use.
The only fix that I have seen to be permanent is to disable Google Play Services, but that is a vital part of the OS, so it isn't viable long term. Between work and home, It would get 2 drops (restart between them) and with Play Services disabled, I get no drops the entire way.
This does, however, confirm that this is a software issue so a fix should be able to be pushed to us soon.
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Re: GPS Problems on Nexus 7 (2013)
Are you guys sure these fixes are working? Mine will work again after a reboot if I do nothing but eventually craps out over time or switching GPS apps.
Sent from my Nexus 4 using Tapatalk 4
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Re: GPS Problems on Nexus 7 (2013)
Yes, restarting is a temporary fix to get it working.
As I said, the only permanent fix is to disable Google Play Services because it appears that the problem stems from interference from that app. But you are crippling your tablet in other ways by doing that, so it isn't really a solution. The solution needs to come from an update to Google Play Services.
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Re: GPS Problems on Nexus 7 (2013)
I've tried disabling Google Play Services but it doesn't work for me. Drove 100Km and powered off/on the device at least 8-10 times. I launch Sygic as soon as it powers up and do not change to any other app. I was going to an unfamiliar place, thankfully my 3 year old iPhone 4 got me there just fine. I am confident Google will address this issue, but I don't understand why we tolerate this stuff. 4th major OS version on a second gen device. Just typing and editing this message on the device is frustrating. I spent 10 seconds trying to position the cursor and then 20 seconds watching move the cursor to all over the place as it caught up with my input. Ok, now I'm just venting.
I called Google Play support number in Canada. He said he hadn't heard of the issue. Please Please call them. Also, call ASUS as they warrant the device.
If they can provide stable navigation I'll be quite happy with my device. Of course I won't leave home without my Magellan for a while again (like I did today).
Greg
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Re: GPS Problems on Nexus 7 (2013)
what keyboard are you using that is being erratic like that?
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Re: GPS Problems on Nexus 7 (2013)
Originally Posted by
Diknak what keyboard are you using that is being erotic like that?
Never heard of erotic keyboards. :)
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Re: GPS Problems on Nexus 7 (2013)
haha, that was supposed to be erratic. Damn, spellcheck got me
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Re: GPS Problems on Nexus 7 (2013)
Thanks Diknak, this fix is the only thing that has finally worked for me.
1 disable Google Play services (after deleting the cache and data)
2 just for good measure, delete/reset the gps A-gps data, using one of your gps apps
3 reboot
Then, have fun. Mine worked on the road/car, with multiple maps open. I even forced it to loose the signal, and it reconnected................IT NEVER DID THIS BEFORE. Reconnection was key for me to find a temporary solution. Therefore, it certainly appears to be a software bug, and if it's not in Google Play services, it's something related.
This does not mean I'm going to keep this until beyond my "return" date, as if depends on Google's ability to fix this before then.
FYI, this is also the "temporary" fix that Paul Wilcox (of Google), suggested works:
"OK everyone, thanks for confirming my questions from a couple of pages ago, as well as the info that disabling Google Play Services seems to be a workaround. My Android engineering colleagues are investigating this issue.
By the way, in case you're not aware several components of Android use Google Play Services so disabling that can have some unintended consequences on the functionality/performance of your device. For example the Hangouts app won't work without enabling Google Play services."
This is from: Google Groups, Google Groups
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Re: GPS Problems on Nexus 7 (2013)
Everyone........................Guess what, I got the Google Play Services 3.2.25 update naturally/auto today....no apk upload (although, you can install it manually).
AND, I think it has fixed my gps lock problems and my people services syn (which i had disabled because it wasn't syncing)....
This could be good news. Doing testing now, and I think we have a fix in place. Others that have 3.2.25 are saying the same thing.
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Re: GPS Problems on Nexus 7 (2013)
If you didn't get it automatically, you can google search for it and it will take you to the play store. If you search within the play store itself, it won't appear.
I just did that and I will be testing it today as well!
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Re: GPS Problems on Nexus 7 (2013)
3.2.25 hasn't fixed the problem for me. Still unable to maintain a lock (still "searching for gps"), after an initial lock.
Posted via Android Central App