1. CHASPRICE's Avatar
    Just bought the Nexus 7 2nd generation from Amazon.

    Not able to use it because it cycles off and on - continuously.

    Had it two days, the first day it shut down unexpectedly a couple times ; today it cycles off and on - continuously.

    Took it out of the MoKo case (magnet effect elimintated)

    Anyone else have the same experience?

    Is it a software patch or does it go back? If it is a software patch how can I install it?

    Right now thinking it should go back

    Thanks
    laf02 likes this.
    08-24-2013 09:45 PM
  2. chadthebuilder's Avatar
    Power into recovery mode (power key and volume up key) and do a factory reset. Hopefully that will fix it.

    Posted from the incredible new Nexus 7
    08-27-2013 08:55 PM
  3. kenyee's Avatar
    If the reset doesn't fix it, return it while you're still in the return window.

    Mine also did that but not nearly as bad. It'd randomly power off after sucking the battery dry or it'd randomly freeze and reboot.
    08-28-2013 12:43 PM
  4. jerrykur's Avatar
    On the 1st gen device these were symptoms of the battery connector coming loose. You just popped the back off and reseated the connector and the problem went away.
    I don't know how easy it is to get the back of the new unit.
    08-28-2013 03:25 PM
  5. Asus_Fred's Avatar
    Just bought the Nexus 7 2nd generation from Amazon.

    Not able to use it because it cycles off and on - continuously.

    Had it two days, the first day it shut down unexpectedly a couple times ; today it cycles off and on - continuously.

    Took it out of the MoKo case (magnet effect elimintated)

    Anyone else have the same experience?

    Is it a software patch or does it go back? If it is a software patch how can I install it?

    Right now thinking it should go back

    Thanks
    Have you received the new update yet JSS15Q? If not give it a little time to receive this OTA.
    08-30-2013 04:27 PM
  6. ollieg's Avatar
    "Not able to use" as in 5 minutes and it reboots or one hour and you can't watch a movie all the way, or any reboot is so frustrating you can't bring yourself to using it.

    I found the first few days Google applications rebooted the mchine after I approved the Goohle EULA. During the last two weeks Firefox beta has been rebooting the device.
    08-31-2013 10:36 PM

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