1. valmorel's Avatar
    I have a new N7 2013. When installing the first OTA update all seems to go well, then I get a message onscreen that says error along with a dead Android guy. Tablet is not rooted or unlocked. Should I be concerned? I have tried a factory reset but no different. Tablet reports it is running build JWR66N.
    Reboots OK after a hard reset.
    09-08-2013 01:48 AM
  2. Scott Kenyon's Avatar
    Contact Google. This could well be an issue with your device and they should replace it.
    09-08-2013 01:59 AM
  3. valmorel's Avatar
    First, what build number is the latest for this device, and secondly, is there anything I can do myself? The tech industry does not exactly have the greatest rep when it comes to after sales service.
    09-08-2013 07:54 AM
  4. Daniel0418's Avatar
    My build number is JSS15Q and I have no issues.
    09-08-2013 08:30 AM
  5. still1's Avatar
    you could try a factory image restore like explained here http://forums.androidcentral.com/gen...us-device.html

    and start from scratch. follow step 0,1,2 and 5
    Scott Kenyon likes this.
    09-08-2013 10:42 AM
  6. Scott Kenyon's Avatar
    you could try a factory image restore like explained here http://forums.androidcentral.com/gen...us-device.html

    and start from scratch. follow step 0,1,2 and 5
    Thanks for linking it to the OP.
    09-09-2013 03:49 PM

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