I recently got the Nexus 7 a few days ago and I didn't do much with it until today. I was adding some alarms and listening to the different alarm tones when the Nexus just froze. It gave me this colorful pixel screen.
I haven't been able to turn it off. I tried holding the power button for 30+ seconds and the screen turns off but after a few seconds to a minute, the pixel screen reappears. I even tried hard resetting it, but all it does is it makes this bloop noise and nothing happens.
The pixel screen usually disappears when the Nexus is not plugged into the charger. But after that, I can't turn it on and it's unresponsive.
When I do plug it into the charger, the pixel screen reappears.
I've tried calling support for Asus and Google and they haven't done much to help me.
I'm extremely confused and would love all the help I can get.
Here's a photo of what the pixel screen looks like:
I haven't been able to turn it off. I tried holding the power button for 30+ seconds and the screen turns off but after a few seconds to a minute, the pixel screen reappears. I even tried hard resetting it, but all it does is it makes this bloop noise and nothing happens.
The pixel screen usually disappears when the Nexus is not plugged into the charger. But after that, I can't turn it on and it's unresponsive.
When I do plug it into the charger, the pixel screen reappears.
I've tried calling support for Asus and Google and they haven't done much to help me.
I'm extremely confused and would love all the help I can get.
Here's a photo of what the pixel screen looks like: