[Christine Zhu]

Hi, I just bought a nexus gen 7 and downloaded Nexus Media Importer today. My android version is the latest4.4.2. However, when I plugged the OTG cable in, NMI can see the my USB, but there aren't any files that I can see in the directory. I checked the connection using OTG Troubleshoot, and everything is connected. My USB is formatted to be FAT. So can anyone tell me why no files appear in my NMI?

[wizzrah]

Hi, I just bought a nexus gen 7 and downloaded Nexus Media Importer today. My android version is the latest4.4.2. However, when I plugged the OTG cable in, NMI can see the my USB, but there aren't any files that I can see in the directory. I checked the connection using OTG Troubleshoot, and everything is connected. My USB is formatted to be FAT. So can anyone tell me why no files appear in my NMI?

Try using a file manager like ES File Explorer to see if you can see your files that way.

[Lupelamenta]

I have had similar problems and the reason is that both the mini usb port, charger, and usb cable on the Nexus 7 tablet are extremely flimsy. Try another OTG cable and make sure it fits snugly into both the Nexus and the USB port into which you are plugging. FYI, Monoprice has a huge selection of cables from which to choose at a very reasonable price. It may be as simple as that.

[gerryp123]

What are the file extensions (formats)? NMI recognizes most formats -- but not all. Check the list on NMI website.

[GSDer]

I didn't purchase NMI but just to test to see if USB OTG was working I used Nexus Photo Viewer: https://play.google.com/store/apps/d...exususb.viewer and it was able to see all of the pictures on the HDD that I connected. If OTG Troubleshooter: https://play.google.com/store/apps/d...tgtroubshooter worked correctly then it seems more like a content issue.

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