1. AC Question's Avatar
    I was watching YT via the app with some bluetooth headphones connected, and the device sporadically froze and shut off. After pressing power, the pre-load animation is playing, and is still playing. It has been a good 20 minutes at least. What should I do?

    (Stock, latest android version)
    04-30-2016 07:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Uh-oh, something might have gone bad in the firmware or hardware. Try forcing a shutdown by pressing and holding the Power button for about 15-20 seconds. Then try powering on again. If the same thing happens, try booting into Recovery Mode and see if you can wipe the cache: http://forums.androidcentral.com/goo...tion-wipe.html
    05-01-2016 01:16 AM

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