11-09-2014 06:43 PM
96 123 ...
tools
  1. Vance14's Avatar
    Mine is still showing that they can't give me a shipping or delivery date. Does anyone have a hard date yet?
    11-03-2014 02:04 PM
  2. Evo01's Avatar
    Mine says: Delivery estimate: Tuesday, November 4, 2014 by 8pm
    11-03-2014 02:15 PM
  3. itsmecaysie's Avatar
    Mine is still showing that they can't give me a shipping or delivery date. Does anyone have a hard date yet?
    mine still says Estimated delivery on Nov 4th, but i am not charged yet or any email
    11-03-2014 02:15 PM
  4. Vance14's Avatar
    I just did a chat with a representative and they said they were currently "out of stock" and he had no further information. I was in the first group of pre-order people (as it seems you were as well), so I can't imagine that they got so few. All very odd.
    11-03-2014 02:18 PM
  5. Timelessblur's Avatar
    I am in the same boat as you are. I am frustated. I also wish sites like Android central would start making artcles on it directly at Amazon screwing this up.
    Amazon opens up preorders 1 day earily to get a bunch of extras.
    2. Amazon does not tell anyone that they can not make the release until it is way to late.
    3. Those people are SOL as now they have to go to back of the line everywhere else.

    Amazon is not communicating with customers. Amazon deserves all the bad press they can get because this is beyond unacceptable. Amazon should be force to make it right not this lets say nothing. Bad press I would expect it would force them to explain it.
    11-03-2014 02:39 PM
  6. Vance14's Avatar
    I agree. If they didn't have the supply from Google rock solid in decent numbers, then they should never have taken pre-orders with a shipping and delivery date right on the order page. I suppose we wait to see what happens through the day today, but if it turns out that they took pre-orders that way then they should suffer a bit of backlash, for sure.
    11-03-2014 02:44 PM
  7. captainbdsc's Avatar
    Nothing yet for me. I hope they make good... if not, that will be very frustrating...
    11-03-2014 03:08 PM
  8. Timelessblur's Avatar
    I am in full support after this fubar of Google saying for the next release telling Amazon you get ZERO nexus devices. Not allowed to sell any send the message of screw your customers we screw you.
    11-03-2014 03:34 PM
  9. Flexia's Avatar
    Mine still says the 5th also
    11-03-2014 03:38 PM
  10. cd419's Avatar
    My delivery date of the 4th just disappeared from my order page. Spoke to Amazon via chat and she said her system says stock is set for January 5 2015?!?! WTF Amazon? Second time I've been burned by an Amazon tablet pre-order. Have a pre-order from the 18th in at Best Buy but that one looks like it won't ship today as well! All local best buy's are out of stock as well...
    11-03-2014 03:58 PM
  11. sekots's Avatar
    Pre-ordered a couple hours after it went live on amazon. Just checked again and still no shipping info.
    11-03-2014 04:04 PM
  12. Flexia's Avatar
    I really think they don't know what's going o. With current orders. I think the reps are only see in when they will get current stock in
    11-03-2014 04:14 PM
  13. Vance14's Avatar
    Well, I went down to my local Best Buy and, after waiting nearly 25 minutes for them to look around, they found that they had two, one in each size (both in black) and I got the 32GB. As soon as I saw that it booted up fine, I canceled my Amazon order while still in the parking lot. First time I have had a problem with Amazon. Won't be quite so confident with them next time.
    11-03-2014 04:23 PM
  14. Timelessblur's Avatar
    I really think they don't know what's going o. With current orders. I think the reps are only see in when they will get current stock in
    hence the reason why I think the android sites should get involved and hammer them with bad press. The peons know know nothing and they are getting hit by all the crap. It is a lot higher up the food chain that caused this mess.
    11-03-2014 05:01 PM
  15. Joe the Insider's Avatar
    Heres my convo with amazon..


    Me:I have been given a delivery date Of November 4th and i was also told that there is no delays and i will receive my product on the 4th yet i have yet to receive tracking info or ANY update. Can you please offer me more info on my order? 111-8901385-0713010
    Kithion Robinson:Hello, my name is Kithion Robinson. I'll certainly try to help regarding your concern.
    Me:Thank You
    Kithion Robinson:Would you mind if I put you on hold for a couple of minutes while I check this for you?
    Me:Not a problem at all.
    Kithion Robinson:Thanks for waiting, Joseph.
    I've checked and see that the avail status of the item is stated as "Temporarily out of stock. Order now and we'll deliver when available".
    When an item is listed as "Temporarily out of stock. Order now and we'll deliver when available," this means the item is currently out of stock and we’re not sure when we’ll get more of this item. We can't predict how long it'll take us to receive this item or when we'll be able to ship it. Once the item is back in stock, we'll ship the item with Prime shipping - Two-Day Shipping for most items, or 3-5 day for items with special shipping characteristics.
    Me:I already placed my order. I actually placed it the moment they went on presell
    which was over 2 weeks ago'
    Kithion Robinson:I'm sorry for the inconvenience this may have caused.
    I can confirm that this item will be back ordered and once we get the item we'll ship the item with one-day shipping.
    Me:Ive been under the impression that i was receiving this tomorrow. Why would my order tell me this if it wasn't available?
    I'm extremely upset and i dont usually get upset.
    this is a HUGE inconvience for me, Because i was told by others that i would receive this on time. My order says this as well, Everything points to me receiving this on time. You set expectations and can you blame me?
    I would have had no problem if my order said that its backordered or out of stock, At least i know this and i can plan accordingly, But this wasn't the case
    Kithion Robinson:I can understand your disappointment, Joseph.
    We'll make sure this will never happen again.
    Me:I get that, But i know have a son who wont get his birthday gift. I could have gotten this from somewhere else on time, But i put my trust in AMAZON as a prime member that they would deliver
    I could have purchased it through Google, Best Buy, New Egg All have these in stock RIGHT NOW, but i chose you guys.
    Kithion Robinson:I'm really sorry about your son. I recognize you have a choice of retailers and appreciate that you prefer to order from us.
    To compensate for the inconvenience, I'll waive the shipping charge from your order.
    Meo you know for sure that this won't be shipped in time? Why does my order say "Delivery estimate: Tuesday, November 4, 2014 by 8pm" if it wasn't?
    I'm a prime member, There is no shipping charge
    11-03-2014 05:52 PM
  16. Joe the Insider's Avatar
    Pre-ordered a couple hours after it went live on amazon. Just checked again and still no shipping info.
    I did this as well, I am on the phone and making them do something about this screw up. They are investigating my order and i'll let you know if i have more info on other orders as well
    11-03-2014 05:56 PM
  17. Joe the Insider's Avatar
    So apparently if your order says it will be delivered and you have no been notified of a delay, then you should expect it to be on time according to this person.



    Kithion Robinson:We do understand our customer situation.
    I can confirm that we still expect to deliver your order by Tuesday, November 4, 2014. We'll send you an e-mail when the order is shipped.
    Me:You can confirm? Can you explain a little more?
    Kithion Robinson:When we ship your order, we'll use the appropriate ground or air shipping service necessary to make sure your order gets to you by the estimated delivery date we quoted when you placed your order.
    Me:So are you saying that you were able to see that there is enough stock to fulfill my order?
    Kithion Robinson:Yes, Joseph.
    If there is any delay, we would've already sent an e-mail regarding this. But in this case, as you were not notified about any delay, you can still expect your order delivered by Tuesday, November 4, 2014.
    11-03-2014 06:02 PM
  18. Evo01's Avatar
    So apparently if your order says it will be delivered and you have no been notified of a delay, then you should expect it to be on time according to this person.



    Kithion Robinson:We do understand our customer situation.
    I can confirm that we still expect to deliver your order by Tuesday, November 4, 2014. We'll send you an e-mail when the order is shipped.
    Me:You can confirm? Can you explain a little more?
    Kithion Robinson:When we ship your order, we'll use the appropriate ground or air shipping service necessary to make sure your order gets to you by the estimated delivery date we quoted when you placed your order.
    Me:So are you saying that you were able to see that there is enough stock to fulfill my order?
    Kithion Robinson:Yes, Joseph.
    If there is any delay, we would've already sent an e-mail regarding this. But in this case, as you were not notified about any delay, you can still expect your order delivered by Tuesday, November 4, 2014.
    Have they charged your card yet?
    11-03-2014 06:07 PM
  19. Flexia's Avatar
    Thats good to know. I just saw on bestbuy that they are offering $100 back for any old tablet trade in. If they had an White (dont like the black fingerprint magnet) in stock by me I would be leaving the house now with my wifes old Acer tab
    11-03-2014 06:14 PM
  20. rdcamero's Avatar
    So apparently if your order says it will be delivered and you have no been notified of a delay, then you should expect it to be on time according to this person.








    Kithion Robinson:We do understand our customer situation.
    I can confirm that we still expect to deliver your order by Tuesday, November 4, 2014. We'll send you an e-mail when the order is shipped.
    Me:You can confirm? Can you explain a little more?
    Kithion Robinson:When we ship your order, we'll use the appropriate ground or air shipping service necessary to make sure your order gets to you by the estimated delivery date we quoted when you placed your order.
    Me:So are you saying that you were able to see that there is enough stock to fulfill my order?
    Kithion Robinson:Yes, Joseph.
    If there is any delay, we would've already sent an e-mail regarding this. But in this case, as you were not notified about any delay, you can still expect your order delivered by Tuesday, November 4, 2014.
    I guess we will know for sure in a few hours.Mine says the 4th also.No update yet though.
    11-03-2014 06:16 PM
  21. Joe the Insider's Avatar
    I know this, I have received tracking info very late before. Especially on preorders.
    11-03-2014 06:28 PM
  22. jerrykur's Avatar
    Mine still shows delivery by 8PM Wed. I ordered white 32 GB on the 1st day.
    11-03-2014 07:03 PM
  23. Timelessblur's Avatar
    Mine still shows delivery by 8PM Wed. I ordered white 32 GB on the 1st day.
    That is why mine says as well. I ordered it a little later and switch to white but still waiting for conformation. No email on a delay yet.
    11-03-2014 07:10 PM
  24. Flexia's Avatar
    I tried chatting with them online to see when it would ship. And he took the liberty to give me overnight shipping and prob put me into the back of the line for the preorder. My order say nothing about getting on Wednesday anymore. I'm very ticked right now at amazon.

    I will end up grabbing one at Best Buy tomorrow morning and then exchanging it for the white one when they come in
    11-03-2014 07:25 PM
  25. Joe the Insider's Avatar
    Just received this email...


    Your AccountAmazon.comMessage From Customer ServiceHello,*

    I'm so sorry for the delay in processing your order. It's currently being prepared for shipment, and should leave our fulfillment center soon. Once it has shipped, we'll send you an e-mail confirmation.

    I can confirm that we still expect to ship your order in time to be delivered to you by Tuesday, November 4, 2014.*

    We will send an email when your order is shipped with the details so that you can track your package.*
    Evo01 likes this.
    11-03-2014 08:53 PM
96 123 ...

Similar Threads

  1. Verizon Motorola Droid Turbo OK Google from any page not working
    By kjjb0204 in forum Motorola Droid Turbo
    Replies: 8
    Last Post: 12-29-2014, 12:38 PM
  2. How to survive on the $30 a month plan?
    By talltubatom in forum T-Mobile
    Replies: 10
    Last Post: 11-10-2014, 10:36 AM
  3. Nexus 7
    By Benji stark-elster in forum Google Nexus 7 Tablet (2013)
    Replies: 4
    Last Post: 11-07-2014, 11:36 AM
  4. Verizon Motorola Droid Turbo Google Play Services version?
    By Jay Evans in forum Motorola Droid Turbo
    Replies: 3
    Last Post: 11-05-2014, 02:02 PM
  5. Replies: 0
    Last Post: 11-05-2014, 10:44 AM
LINK TO POST COPIED TO CLIPBOARD