1. cbreze's Avatar
    Never seen this before but I turned on the pixel 2 and I of course get prompted to enter my pin but NOTHING happens! I enter the pin and nothing! I cannot go any further. Tried rebooting, no good. Can’t get into the device at all. Doesn’t tell me incorrect pin try again just does nothing then returns to sleep mode. If I can’t get past this I have a new brick. Any ideas anyone?

    Edit: was able to get into safe mode or recovery mode not sure which but won’t let me past the start screen. This is not looking good.
    07-22-2020 02:26 PM
  2. mustang7757's Avatar
    07-22-2020 02:32 PM
  3. Morty2264's Avatar
    Oh no! How horrible. I was just abouy to suggest trying to boot it into Safe Mode but I see that that did not yield any results. Are you still getting notifications?
    07-22-2020 02:33 PM
  4. cbreze's Avatar
    You on beta ?
    Yes but it’s been working great until now.
    07-22-2020 02:34 PM
  5. cbreze's Avatar
    Oh no! How horrible. I was just abouy to suggest trying to boot it into Safe Mode but I see that that did not yield any results. Are you still getting notifications?
    No can’t get past the sign in screen
    07-22-2020 02:34 PM
  6. mustang7757's Avatar
    Yes but it’s been working great until now.
    Thats the thing with beta unexpected errors like this
    BergerKing likes this.
    07-22-2020 02:36 PM
  7. cbreze's Avatar
    Thats the thing with beta unexpected errors like this
    Yeah understood, but never seen anything like this. Lots of beta caused issues over the years but this is a new one and quite possibly insurmountable. I put my sim in my new SE for now so I have a phone. Always good to have backup.
    mustang7757 and Morty2264 like this.
    07-22-2020 02:41 PM
  8. cbreze's Avatar
    Wondering if there is anyway to do a factory wipe from the boot up screen
    07-22-2020 02:42 PM
  9. mustang7757's Avatar
    Yeah understood, but never seen anything like this. Lots of beta caused issues over the years but this is a new one and quite possibly insurmountable. I put my sim in my new SE for now so I have a phone. Always good to have backup.
    No I agree, i never had a beta do that also , most was severe app crashes or OS. Most likely going have to factory reset in recovery , but try playing around little going in and out of recovery and safe mode maybe by chance can get it going
    07-22-2020 03:01 PM
  10. mustang7757's Avatar
    Also there a new update out , check maybe can help
    07-22-2020 03:05 PM
  11. mustang7757's Avatar
    Damm..you cant get in the phone
    07-22-2020 03:05 PM
  12. Morty2264's Avatar
    Yeah understood, but never seen anything like this. Lots of beta caused issues over the years but this is a new one and quite possibly insurmountable. I put my sim in my new SE for now so I have a phone. Always good to have backup.
    I'm you at least have a backup phone that you can use in the meantime!
    07-22-2020 03:08 PM
  13. cbreze's Avatar
    Damm..you cant get in the phone
    Anyway to do a factory reset without going past the Lock Screen? I don’t know of one. Holding vol. down and power gets to the first page of recovery mode but then it’s like the screen won’t respond to any touches. So can’t get past that first screen. I think I’m pretty well F’d. Will play around with it more later this afternoon
    07-22-2020 03:19 PM
  14. mustang7757's Avatar
    Anyway to do a factory reset without going past the Lock Screen? I don’t know of one. Holding vol. down and power gets to the first page of recovery mode but then it’s like the screen won’t respond to any touches. So can’t get past that first screen. I think I’m pretty well F’d. Will play around with it more later this afternoon
    In recovery u can do factory reset , does it allow u to move with volume keys then select with power button is it possible in that mode ?
    07-22-2020 05:34 PM
  15. cbreze's Avatar
    In recovery u can do factory reset , does it allow u to move with volume keys then select with power button is it possible in that mode ?
    I was able to get into recovery mode but the screen just shows a dead looking droid and says “no command” and won’t go any further. Never seen anything like this before.
    07-22-2020 05:57 PM
  16. mustang7757's Avatar
    I was able to get into recovery mode but the screen just shows a dead looking droid and says “no command” and won’t go any further. Never seen anything like this before.
    Hit power and up one more time until recovery shows
    07-22-2020 06:11 PM
  17. cbreze's Avatar
    Hit power and up one more time until recovery shows
    Not sure what you mean. I’ve hit recovery mode and get to that dead end screen that says no command. Once there I can do nothing but long press power until it shuts down. Or alternately after a couple of minutes it will reboot on its own back to my Lock Screen that I cant sign into.
    I appreciate your helpful suggestions but I think my new reality is I have acquired a pixel brick.
    I’ve had smart phones for 20 years or more and installed custom roms, tweaked all kinds of settings, ran all the android betas since that option was first available and never bricked a phone ever. While not really bricked as in dead it is in a never ending loop that goes no where. Disappointed by this to say the least but as you said betas have bugs as we all know and it’s user beware always, but I’ve been on this one since it came out and it has run perfectly. I’m not so sure it’s the beta causing the issue. A software failure of some type obviously. Oh well, now I’m android-less but have a really stellar iPhone running the latest ios14 beta that is working really well. So there is that.
    We have one small cell phone repair shop in my town. I might stop in there and see if they know anything.
    At least there is comfort in the fact it is an almost 3 year old pixel and not a much newer one. But dang, the pixel 2 was one sweet device,,,,until now of course.
    07-22-2020 06:33 PM
  18. mustang7757's Avatar
    Not sure what you mean. I’ve hit recovery mode and get to that dead end screen that says no command. Once there I can do nothing but long press power until it shuts down. Or alternately after a couple of minutes it will reboot on its own back to my Lock Screen that I cant sign into.
    I appreciate your helpful suggestions but I think my new reality is I have acquired a pixel brick.
    I’ve had smart phones for 20 years or more and installed custom roms, tweaked all kinds of settings, ran all the android betas since that option was first available and never bricked a phone ever. While not really bricked as in dead it is in a never ending loop that goes no where. Disappointed by this to say the least but as you said betas have bugs as we all know and it’s user beware always, but I’ve been on this one since it came out and it has run perfectly. I’m not so sure it’s the beta causing the issue. A software failure of some type obviously. Oh well, now I’m android-less but have a really stellar iPhone running the latest ios14 beta that is working really well. So there is that.
    We have one small cell phone repair shop in my town. I might stop in there and see if they know anything.
    At least there is comfort in the fact it is an almost 3 year old pixel and not a much newer one. But dang, the pixel 2 was one sweet device,,,,until now of course.
    After you see the dead andriod bot , hold power and volume up more time after
    07-22-2020 06:34 PM
  19. cbreze's Avatar
    After you see the dead andriod bot , hold power and volume up more time after
    It just reboots when I do that and takes me back to the Lock Screen
    07-22-2020 06:37 PM
  20. mustang7757's Avatar
    It just reboots when I do that and takes me back to the Lock Screen
    Ok try this , when you get to dead bot , hold power then up once and release Sudden new critical issue. [Android 11 Beta.]-20200722_194413.jpegSudden new critical issue. [Android 11 Beta.]-20200722_194431.jpeg
    07-22-2020 06:45 PM
  21. cbreze's Avatar
    Dang, that worked! I’m thinking factory reset is best option.
    07-22-2020 06:50 PM
  22. mustang7757's Avatar
    Dang, that worked! I’m thinking factory reset is best option.
    Yeah or you can go to abd sideload the zip of the update and see if you can get in
    07-22-2020 06:51 PM
  23. cbreze's Avatar
    Doing the FDR. Starting off fresh is better option I think. Ok, got a fresh blank slate and still on beta
    Thanks for all the help mustang
    mustang7757 and Morty2264 like this.
    07-22-2020 06:56 PM
  24. mustang7757's Avatar
    Doing the FDR. Starting off fresh is better option I think. Ok, got a fresh blank slate and still on beta
    Thanks for all the help mustang
    Ok no problem, your welcome
    07-22-2020 06:57 PM
  25. Morty2264's Avatar
    Doing the FDR. Starting off fresh is better option I think. Ok, got a fresh blank slate and still on beta
    Thanks for all the help mustang
    Glad everything worked out!
    cbreze likes this.
    07-23-2020 12:03 PM

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