1. Rick poplett's Avatar
    Since the Android 11 update the camera QR reader is no longer working. Has anyone else had problems? Not working on my wife's 3xl either.
    10-01-2020 12:50 AM
  2. Poseign's Avatar
    Since the Android 11 update the camera QR reader is no longer working. Has anyone else had problems? Not working on my wife's 3xl either.
    Used it 2 weeks ago on my 4xl at two separate restaurants to get their menus, didn't have any problems.
    Rick poplett likes this.
    10-01-2020 12:52 AM
  3. B. Diddy's Avatar
    Try clearing the app cache/data for the Camera app and the Google app.
    Laura Knotek and Rick poplett like this.
    10-01-2020 03:07 AM
  4. Rick poplett's Avatar
    Tried clearing cache and data, also tried the latest PX mod. Not working at all. Camera working fine otherwise.
    10-04-2020 11:37 AM
  5. B. Diddy's Avatar
    I've noticed that it can depend on how close or far I hold the QR code. Try moving it slowly closer or farther from the lens to see if you can find a sweet spot.
    10-04-2020 11:54 AM
  6. Rick poplett's Avatar
    Yeah, I've had a good play with , light, focus range, steady hand, clean lens, hard reset, uninstall updates, not to mention different QR codes, and still no good.
    I've put one on from the app store now which works really quickly and accurately so it is a minor prob but a niggle none the less.
    10-04-2020 12:48 PM
  7. B. Diddy's Avatar
    I've seen a few other threads about this, not sure why it happens on only some Pixel phones.
    10-04-2020 12:54 PM
  8. Javier P's Avatar
    Yeah, I've had a good play with , light, focus range, steady hand, clean lens, hard reset, uninstall updates, not to mention different QR codes, and still no good.
    I've put one on from the app store now which works really quickly and accurately so it is a minor prob but a niggle none the less.
    Have you tried a long press over the QR code?
    10-04-2020 01:07 PM
  9. Javier P's Avatar
    Yeah, I've had a good play with , light, focus range, steady hand, clean lens, hard reset, uninstall updates, not to mention different QR codes, and still no good.
    I've put one on from the app store now which works really quickly and accurately so it is a minor prob but a niggle none the less.
    Do you have any option in the camera app settings for Google Lens? If so, make sure it's enabled.
    10-04-2020 01:16 PM
  10. mustang7757's Avatar
    Mines working on the pixel 4xl
    You enabled the permissions?

    Also uninstall the camera update and see if it worksQR code reader .-screenshot_20201004-143507.jpeg
    10-04-2020 01:37 PM
  11. Javier P's Avatar
    Also, take a photo of the QR code and see if you get the link using Google Lens from Google Photos.
    10-04-2020 01:55 PM
  12. Rick poplett's Avatar
    Thanks for the tips guys. Still knackered though.
    10-06-2020 08:14 AM

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