1. zorak950's Avatar
    I bought my Pixel 2 from the Google Store and selected the Unlocked version, but the OEM unlock setting is grayed out and displays the help text "connect to the internet or contact your carrier". I don't really want to unlock my bootloader, so it's hardly a crisis, but still, I paid for the unlocked version so shouldn't I be able to flip the switch, or is there something else I need to do?

    For the record I'm running with a T-Mobile prepaid SIM.
    11-08-2017 12:59 PM
  2. JR Messina's Avatar
    I have TMobile sim and bought through the store and this option does work for me. Wish I could give you more insight.
    11-08-2017 01:30 PM
  3. N4Newbie's Avatar
    What I read in various places on the web is, if your device is already bootloader unlocked, then this option is greyed out in Developer's options.

    Your mileage may vary...
    11-08-2017 01:54 PM
  4. Ca_lvn's Avatar
    Restart your phone and when it starts to boot up hold down the power and volume down button and it'll show the bootloader mine says locked so only option is to start the phone if it says unlocked you have other options
    11-08-2017 03:52 PM
  5. pappy35's Avatar
    Mine's from Google, unlocked, on Verizon and I can unlock the bootloader. I didn't actually do it but I got all the way to the final "Are you sure?" message...
    11-08-2017 04:05 PM
  6. N4Newbie's Avatar
    Mine's from Google, unlocked, on Verizon and I can unlock the bootloader. I didn't actually do it but I got all the way to the final "Are you sure?" message...
    I don't think this actually unlocks the bootloader; maybe it does but I don't think so.

    To reiterate, what I have read elsewhere is that if you unlocked the bootloader prior to initially configuring the phone (as many power users do immediately upon unboxing a new device), then the option in Developer Options will be greyed out since, you are effectively asking to do something that has already been done.

    So, the the original poster: have you already unlocked your device's bootloader? If so, then when?
    11-08-2017 04:09 PM
  7. pappy35's Avatar
    I'm not some supper-user, more of a casual tinkerer, but the toggle in Developer Options is called:

    OEM UNLOCKING
    Allow the bootloader to be unlocked.

    It then goes on to warn that: "Device protection features will not work on this device while this setting is turned on."

    I don't want to actually do it but that sure sounds to me like it's unlocking the bootloader.
    11-08-2017 05:38 PM
  8. zorak950's Avatar
    have you already unlocked your device's bootloader? If so, then when?
    No, and in fastboot the bootloader status shows locked.
    11-08-2017 05:53 PM
  9. Ca_lvn's Avatar
    Locked version, looking in developer options I see nothing for bootloader no options
    zorak950 likes this.
    11-08-2017 06:05 PM
  10. N4Newbie's Avatar
    No, and in fastboot the bootloader status shows locked.
    Well, that *is* very interesting....
    11-09-2017 05:26 AM
  11. N4Newbie's Avatar
    Locked version, looking in developer options I see nothing for bootloader no options
    The OP is referring to this, right at the top of the Developer's Options. Does it not appear in your locked device?

    OEM Unlock in developer settings-screenshot_20171109-062623.jpg
    zorak950 likes this.
    11-09-2017 05:29 AM
  12. anon(847090)'s Avatar
    I'm not some supper-user, more of a casual tinkerer, but the toggle in Developer Options is called:

    OEM UNLOCKING
    Allow the bootloader to be unlocked.

    It then goes on to warn that: "Device protection features will not work on this device while this setting is turned on."

    I don't want to actually do it but that sure sounds to me like it's unlocking the bootloader.
    its not unlocking the bootloader. it just enables you to unlock the bootloader from the bootup.
    if you dont enable this then unlocking is not possible. this is to make sure that a thief can unlock your bootloader and wipe the os clean
    11-09-2017 12:45 PM
  13. Nauga's Avatar
    have you already unlocked your device's bootloader? If so, then when?
    No, and in fastboot the bootloader status shows locked.
    If I were you, I'd contact the Google store and ask for a replacement. If you did not unlock that phone's bootloader, then somebody messed it up before it got to you. I'd get a new one if only because that greyed out unlock option could well come back to haunt you when/if you try to resell or trade in.
    11-09-2017 03:12 PM
  14. gabbott's Avatar
    When you bought it from Google did you happen to order the one that came with the Verizon sim?
    11-09-2017 03:27 PM
  15. zorak950's Avatar
    Is there a way to tell if I was sent the wrong model by mistake? No Verizon SIM came with it, so no red flags there. Maybe something in the documentation on/in the box, or in fastboot or the version numbers?
    11-09-2017 04:07 PM
  16. Nauga's Avatar
    You can try Swappa's IMEI check and see what you get:

    https://swappa.com/esn?ref=mobilenat...cUvbUpU6062331
    11-09-2017 04:41 PM
  17. anon(847090)'s Avatar
    I bought my Pixel 2 from the Google Store and selected the Unlocked version, but the OEM unlock setting is grayed out and displays the help text "connect to the internet or contact your carrier". I don't really want to unlock my bootloader, so it's hardly a crisis, but still, I paid for the unlocked version so shouldn't I be able to flip the switch, or is there something else I need to do?

    For the record I'm running with a T-Mobile prepaid SIM.
    https://www.xda-developers.com/googl...ck-bootloader/
    N4Newbie and zorak950 like this.
    11-09-2017 06:40 PM
  18. zorak950's Avatar
    Well, at least I'm not alone I guess. Ah, well. Like I said I'm not planning to unlock the bootloader anyway so I'll just sit back and see how this one plays out, and get a replacement someday if I have to. Thanks for the help everyone!
    11-10-2017 07:11 PM

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