12-27-2017 06:24 AM
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  1. idiotekniques's Avatar
    idiotekniques
    What is this black line near the top screen. Had this phone two weeks and I use a transparent notification bar. Just noticed this today
    12-23-2017 06:49 PM
  2. idiotekniques's Avatar
    idiotekniques
    With white wallpaper
    12-23-2017 07:22 PM
  3. idiotekniques's Avatar
    idiotekniques
    Google will replace the phone. They didn't want a photo of it nor did they ask me to FDR.
    12-23-2017 07:46 PM
  4. Ca_lvn's Avatar
    Ca_lvn
    Good customer service , Bad screen ouch ....
    12-23-2017 07:59 PM
  5. PowrDroid's Avatar
    PowrDroid
    What percent do you set your screen brightness?
    12-23-2017 08:21 PM
  7. idiotekniques's Avatar
    idiotekniques
    Originally Posted by PowrDroid
    What percent do you set your screen brightness?
    Adaptive
    12-23-2017 08:49 PM
  8. idiotekniques's Avatar
    idiotekniques
    Originally Posted by Ca_lvn
    Good customer service , Bad screen ouch ....
    Let's see what I get in return. Hopefully a newly manufactured phone with no problems!
    12-23-2017 08:50 PM
  9. anon(5630457)'s Avatar
    anon(5630457)
    How did you have burn in after two weeks? what's your brightness level? How long is your screen on during the day?
    12-24-2017 01:04 AM
  10. Mike Dee's Avatar
    Mike Dee
    Trusted Member
    Community Review Team
    Ambassador
    I doubt that it's burn in. Probably just a bad screen.

    They are good about warranty replacements. I don't know how far out they go after purchase but the exchanges I'm seeing are for new verses getting a refurbished one.
    12-24-2017 01:12 AM
  11. idiotekniques's Avatar
    idiotekniques
    Originally Posted by Mike Dee
    I doubt that it's burn in. Probably just a bad screen.

    They are good about warranty replacements. I don't know how far out they go after purchase but the exchanges I'm seeing are for new verses getting a refurbished one.
    Yeah I asked and she said they only send out new devices, no refurbished
    12-24-2017 01:50 AM
  12. idiotekniques's Avatar
    idiotekniques
    Well the line is almost completely gone today. WTF!
    12-24-2017 11:49 AM
  13. Zendroid1's Avatar
    Zendroid1
    Trusted Member
    Image retention vs burn in
    12-24-2017 04:31 PM
  14. Mike Dee's Avatar
    Mike Dee
    Trusted Member
    Community Review Team
    Ambassador
    Originally Posted by Zendroid1
    Image retention vs burn in
    I don't think it's either one
    12-25-2017 03:05 AM
  15. idiotekniques's Avatar
    idiotekniques
    Originally Posted by Mike Dee
    I don't think it's either one
    Yeah I dunno what it was, since it's all but gone now, but it's being shipped back to google tomorrow. It also has the audio static during video recording bug plus excessive blue shift. So I feel it's still fair to return it.
    12-25-2017 10:15 AM
  16. LeoRex's Avatar
    LeoRex
    Moderator
    OLED will have temporary image retention... It's not damage and it will fade.

    Burn in is a totally different thing that looks the same.
    12-25-2017 01:32 PM
  17. sangs's Avatar
    sangs
    Trusted Member
    Originally Posted by Zendroid1
    Image retention vs burn in
    Had the same thing happen to me my man. Was all set to send it back when it disappeared - and has never returned. (Knock wood.)
    12-27-2017 06:24 AM
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